DEBORAH A. FOUTZ
Concord,CA
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Residential Apartment Manager
El Monte Apartments
Concord, CA
06.2012 - Current
- Responsible for all daily apartment complex operations, tenant relations, and building maintenance
- Also handled marketing of vacant units
- Handled day to day tenant relations
- Completed and served all notices
- Collected and deposited monthly rents
- Marketed, showed, pre-screened applicants for vacant units
- Repaired and executed leases
- Monthly accounting and bookkeeping
- Performed minor maintenance and repairs
- Coordinated with outside vendors and staff
- Used Microsoft Word and other software tools to create documents and other communications
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
- Participated in team-building activities to enhance working relationships
- Supervised work of contracted employees to keep on task for timely completion
- Conducted research, gathered information from multiple sources and presented results
Office Manager
Carmil And Associates
Concord, CA
06.2007 - 06.2012
- Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Composed sensitive, confidential reports and documentation.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Coordinated bookkeeping activities in QuickBooks
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Answered calls, routing calls, delivering messages to staff
- Maintained computer and physical filing systems
- Compared vendor prices and negotiated for optimal savings
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
Office Manager
Health Career College
Concord, CA
05.2006 - 12.2007
- Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Administered and graded homework assignments and tests.
- Helped teacher prepare instructional material and displays.
- Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
- Prepared reports and maintained administrative records.
- CPR Teacher
- Cleaned, organized and restocked classrooms for upcoming classes.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and maintained courteous and effective working relationships.
- Managed on-site evaluations, internal audits and customer surveys.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income and generate invoices.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Kept school in full compliance with established policies, legal requirements and student safety standards.
- Administered standardized tests to evaluate student performance and progress.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement
- Coordinated special projects and managed schedules
- Maintained computer and physical filing systems
Education
Microsoft Office 2007 Certified -
Mt Diablo Adult Ed
Concord, CA04.2006
Diploma -
Concord High School
06.1994
No Degree - Housing Assistant Program
California Apartment Association
Carson, CANo Degree - Rental Housing Laws
Califronia Apartment Association
No Degree - Covid Rent Relief
California Apartment Association
Skills
- Local and State Laws
- Staff Coordination
- Deposits Management
- Financial Reporting
- Vacancy Marketing
- Complaints Investigation
- Grounds and Facility Inspection
- Operating Cost Tracking
- Sale and Rental Recordkeeping
- Administrative Leadership
- Client Relations
- Codes Compliance
- Property Service Contract Administration
- Tenant and Owner Liaising
- Disturbance Handling
- Monthly Fee and Payment Collection
Certification
CPR Teacher - 2 years
Microsoft Office Word, Excel, and Outlook
Timeline
Residential Apartment Manager
El Monte Apartments
06.2012 - Current
Office Manager
Carmil And Associates
06.2007 - 06.2012
Office Manager
Health Career College
05.2006 - 12.2007
Microsoft Office 2007 Certified -
Mt Diablo Adult Ed
Diploma -
Concord High School
No Degree - Housing Assistant Program
California Apartment Association
No Degree - Rental Housing Laws
Califronia Apartment Association
No Degree - Covid Rent Relief
California Apartment Association
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