D. Fred Smith
Minden,IA
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Territory Account Manager
Neurolens
02.2024 - 05.2024
- Implemented account management strategies for increased customer satisfaction and loyalty.
- Collaborated with cross-functional teams to ensure timely product delivery and post-sales support.
- Drove retailer engagement, improved retailer satisfaction and earned retailer advocacy through communication and relationship management.
Territory Account Manager
Kenmark Eye Wear
12.2023 - 02.2024
- Developed and presented talks on available products and services that could meet current business needs.
- Managed over 150 accounts within 3 state territory.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Drove retailer engagement, improved retailer satisfaction and earned retailer advocacy through communication and relationship management.
HAZ Mat Driver
Agriland FS
10.2022 - 09.2023
- Raised awareness of proper Hazmat handling practices among colleagues through informative presentations at staff meetings.
- Showcased strong problem-solving abilities by identifying potential issues before they escalated into larger problems during transportation assignments.
- Ensured timely delivery of hazardous materials through effective scheduling and route planning.
- Safeguarded the environment by promptly reporting spills, accidents, or other incidents related to hazardous materials transportation.
OTR Driver
Grand Island Expresss
02.2022 - 10.2022
- Made sure that deliveries were on time for scheduled appointments.
- Charted out upcoming routes with GPS technology and maps.
- Operated with safety and skill to avoid accidents and delays.
- Delivered goods to customers both locally and long distance.
- Kept meticulous logs of correspondence with customers and freight recipients.
- Maintained a safe driving record with timely vehicle inspections and adherence to traffic laws.
Retired
None At This Time
06.2020 - 02.2022
LAB SALES CONSULTANT
Essilor of America
12.2018 - 05.2020
- Responsible for growth and profitability of assigned territory
- Education and training for Eye Care staff members and owners
- Analyze and set goals for practices to drive growth and profitability through various marketing programs
- Educate staff on how to maximize profits on Managed Vision Care
- 2019 'Presidents Club' Rookie of the year award
- Created detailed sales presentations to communicate product features and market data
- Increased overall revenue through effective salesmanship and great negotiation skills
- Maximized customer retention by resolving issues quickly.
SALES MANAGER
Midwest Optical Laboratories
07.2017 - 12.2018
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Aggressively pursued competitive accounts by differentiating company from competitors by using Hoya and Seiko products
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base
- Resolved customer issues quickly and managed over 300 accounts to increase sales and meet quotas.
BUSINESS OWNER
Independent Rep. For The Iowa/Nebraska Territory
09.2013 - 07.2017
- Helped ECP businesses through education, products and increased profitability
- Collaborated closely with clients to better understand entire project scope
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
- Conducted target market research to scope out industry competition and identify advantageous trends.
SALES MANAGER
Rite Style Optical
07.2012 - 04.2013
- Manage sales team and customer service team
- Manage key accounts
- Provided education for sales and customer service
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
- Organized promotional events and interacted with community to increase sales volume
- Supervised sales team of 5 people, stepping in to support employees and deliver smooth sales processes for clients.
DIRECTOR OF SALES AND MARKETING
Hudson Optical
01.2003 - 01.2012
- Create winning business strategies for Wholesale Distributors and ECP's to promote our products
- Establish and develop new distributors nationally
- Integrated Hudson products into Ford Motor Company system wide
- (Previously, Ford had been exclusive to one supplier for 35+ years) Organized events and product presentations related to national conferences and conventions
- Analyzed sales and marketing data for improved strategies.
SALES MANAGER
Rite Style Optical
01.1987 - 01.2002
- Started a new division for Industrial Prescription Eyewear
- Developed sales, marketing, pricing, and negotiated pricing with all key vendors
- Manage sales representatives and customer service for the Industrial Safety division
- Increased annual sales volume from under $100K to $3 million.
Education
High School Diploma -
Tri Center HS
Neola, IA05.1978
Skills
- Product and customer service knowledge
- Lead prospecting
- Sales and marketing
- Time management
- Staff Training
- Problem solving strength
- Account development
- Customer Relations
- Sales expertise
- Sales Presentations
- Brand Awareness
- Technical understanding
- Sales Training
- Staff Development
- Cold-calling
- Time Management
- Relationship Building
- Strategic business planning
Certification
ABO Certification, 1979
Timeline
Territory Account Manager
Neurolens
02.2024 - 05.2024
Territory Account Manager
Kenmark Eye Wear
12.2023 - 02.2024
HAZ Mat Driver
Agriland FS
10.2022 - 09.2023
OTR Driver
Grand Island Expresss
02.2022 - 10.2022
Retired
None At This Time
06.2020 - 02.2022
LAB SALES CONSULTANT
Essilor of America
12.2018 - 05.2020
SALES MANAGER
Midwest Optical Laboratories
07.2017 - 12.2018
BUSINESS OWNER
Independent Rep. For The Iowa/Nebraska Territory
09.2013 - 07.2017
SALES MANAGER
Rite Style Optical
07.2012 - 04.2013
DIRECTOR OF SALES AND MARKETING
Hudson Optical
01.2003 - 01.2012
SALES MANAGER
Rite Style Optical
01.1987 - 01.2002
High School Diploma -
Tri Center HS
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