D. Gary Harper
Park City,MT
Summary
I led our branch safety program for over 2 decades. Our branch has been a leader in pioneering new safety programs such as the team model. Proven Operations Manager with a track record of spearheading process improvements at Boise Cascade. Expert in inventory management and employee relations, I excel in strategic planning and conflict resolution. My leadership has consistently fostered team efficiency and customer satisfaction, leveraging skills in project management and safety innovation. I have a broad understanding of our branch financial measurements and I understand how they affect our business strategy.
Overview
34
34
years of professional experience
Work History
Operations Manager
Boise Cascade
06.2001 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Material Handler
Boise Cascade
05.1997 - 06.2001
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Union Shop Steward
Material Handler
Georgia Pacific
09.1990 - 05.1997
- Maintained a clean, organized work environment, promoting employee satisfaction and operational efficiency.
- Developed and implemented strategies to improve team productivity and efficiency.
- Resolved conflicts between team members and addressed complaints or grievances.
- Union Shop Steward
Education
No Degree - Business Management
Eastern Montana College
Billings, MTCertificate of Completion - Leadership Training For Managers
Dale Carnegie Training
Billings, MTHigh School Diploma -
Senior High School
Billings05.1990
Skills
- Safety Innovator
- Planning and Implementation
- Decision-Making
- Employee relations and conflict resolution
- Customer Service
- Team Leadership
- Inventory Management
- Project Management
- Strategic Planning
- Process Improvement
- Health and safety compliance
Timeline
Operations Manager
Boise Cascade
06.2001 - Current
Material Handler
Boise Cascade
05.1997 - 06.2001
Material Handler
Georgia Pacific
09.1990 - 05.1997
No Degree - Business Management
Eastern Montana College
Certificate of Completion - Leadership Training For Managers
Dale Carnegie Training
High School Diploma -
Senior High School
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