Dependable Coordinator offering a solid background in volunteer coordination and program management. Accomplished in advancing organizational goals through skill-based volunteer engagement.
Dedicated Volunteer Coordinator proficient in managing volunteer operations for Religious organizations. Quality-driven professional adept at finding and training successful volunteers. Bringing 13 years of experience and passion for serving the Lord.
Overview
30
30
years of professional experience
Work History
Volunteers Teams Coordinator
Western Baptist Convention Of Cuba
03.2010 - 03.2023
Developed and maintained relationships with local Churches to identify volunteer opportunities and resources.
Worked with Institutional leadership staff and special committees to define volunteer mission and set standards.
Worked with program teams to identify and match volunteers with appropriate activities.
Monitored volunteer performance to enforce compliance with established policies and regulations.
Scheduled and organized training sessions for volunteers to develop skills and knowledge.
Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
Conducted ongoing reviews of program financial systems to assess cost control measures.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Created volunteer handbook to provide information on volunteer roles, responsibilities and expectations.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Implemented project management techniques to overcome obstacles and increase team productivity.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Increased the amount of Teams from 10 per year in 2010 to 40/50 per year.
Liaison
Western Baptist Convention Of Cuba
03.2007 - 03.2023
Keep communications open for Partnership between Florida Baptist Convention and Western Baptist Convention of Cuba.
Successfully communicated with both entities leadership.
Solved conflicts and addressed issues that occurred between both Conventions.
Monitored, communicated and coordinated objectives of Partnership.
Collected and analyzed data and feedback to identify opportunities to improve relationship between two Conventions.
Collaborated with other departments, identifying and addressing areas of possible partnership development.
Facilitated meetings and conferences between various parties, enabling better collaboration and efficient decision-making.
Coordinated events and meetings with internal and external stakeholders to better understand needs and address concerns.
Prepared and delivered presentations and reports on liaison activities for internal and external stakeholders.
Helped create communication plans and strategies for stakeholders, delivering materials and documentation when needed.
Created and managed project plans, timelines and budgets.
Publisher
Western Baptist Convention Of Cuba
09.2002 - 03.2017
Interacted with authors and other internal customers to define job requirements and resolve content, production and scheduling issues.
Formatted in Microsoft Word and PDF to prepare documents and proposals for review or final submission.
Employed specialized layout and editing software to place text blocks, illustrations and other images or elements.
Participated in meetings and conference calls to gather and communicate document layout and production process information and represent production function.
Recommended layout changes to make materials more accessible and improve presentation.
Worked within multilevel approval structures to maintain quality standards for work.
Utilized desktop publisher software to examine printed materials and verify design elements remained intact.
Communicated with vendors to secure supplies and drive on-time completion of document reproduction.
Edited classified and unclassified reports and other communications materials to maximize organization, proper grammar usage and clarity.
Leveraged advanced Microsoft Word functions to create solicitation-specific templates and format response documents
Checked preliminary and final proofs for errors and made necessary corrections.
Converted various types of files for printing or for Internet using computer software.
Designed templates, headers and footers, multi-column documents, tables and charts for Institutional needs.
Performed design, layout and typesetting of publications, office forms and various other projects to optimize designs and production strategies.
Satisfied project requirements and customer demands by creating high-quality layouts for manuals, newsletters, posters and brochures.
Operated high-volume copiers, large and small laminators and binding and finishing machines to finalize multiples projects per week.
Established project archive management system, enabling staff to locate resources directly and with ease.
Publisher
Baptist Theological Seminary Of Havana
09.1998 - 07.2002
Interacted with authors and other internal customers to define job requirements and resolve content, production and scheduling issues.
Formatted in Microsoft Word and PDF to prepare documents and proposals for review or final submission.
Employed specialized layout and editing software to place text blocks, illustrations and other images or elements.
Participated in meetings and conference calls to gather and communicate document layout and production process information and represent production function.
Recommended layout changes to make materials more accessible and improve presentation.
Utilized desktop publisher software to examine printed materials and verify design elements remained intact.
Communicated with vendors to secure supplies and drive on-time completion of document reproduction.
Edited classified and unclassified reports and other communications materials to maximize organization, proper grammar usage and clarity.
Leveraged advanced Microsoft Word functions to create solicitation-specific templates and format response documents
Checked preliminary and final proofs for errors and made necessary corrections.
Designed templates, headers and footers, multi-column documents, tables and charts for Institutional needs.
Satisfied project requirements and customer demands by creating high-quality layouts for manuals, newsletters, posters and brochures.
Operated high-volume copiers, large and small laminators and binding and finishing machines to finalize multiples projects per week.
Professor
Pedagogical University Of Pinar Del Rio, Cuba
09.1995 - 07.1998
Researched and selected course texts and supplemental learning materials.
Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
Used different learning modes and types of technology to engage students in achieving learning outcomes.
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Created dynamic learning environment that valued instructor and student interaction.
Developed diversified course curriculum to meet regulatory standards and support learning objectives.
Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions, and projects into lessons.
Provided students with constructive, encouraging and corrective feedback.
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Worked with dean to assess and evaluate courses and programs in appropriate discipline.
Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
Identified research opportunities for students, assisting with gathering data and drawing conclusions for projects.
Supported multidisciplinary research teams focused on scholarly publication.
Established and maintained inclusive, collegial and collaborative culture within classroom.
Conducted on-going program assessment, enrollment and retention tracking.
Guided students in researching, structuring and presenting debate case.
Applied innovative teaching methods to encourage student learning objectives.
Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
Created syllabus and instructional plans for each class session in accord with stated course objectives.
Professor
Secondary Education
09.1993 - 07.1995
Researched and selected course texts and supplemental learning materials.
Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
Used different learning modes and types of technology to engage students in achieving learning outcomes.
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
Provided students with constructive, encouraging and corrective feedback.
Education
Licenciatura - Music Pedagogy
Pedagogical University of Pinar Del Rio
Pinar Del Rio, Cuba
07.1993
Skills
Workflow Processes
Program Management
Company Organization
Research
Verbal and Written Communication
Interpersonal Communication Skills
Administrative Procedures
Logistics Coordination
Social Media Management
Advanced Excel Spreadsheet Functions, MS Word, MS Publisher
Clerical Support
Budget Administration
Additional Information
Serve in different leadership positions inside the Western Baptist Convention of Cuba
2015-2023 Member of the Directors Board of the Western Baptist Convention of Cuba
2015-2017 Vice Treasurer for the Western Baptist Convention of Cuba.
2017-2019 Vice Secretary for the Western Baptist Convention of Cuba.
2019-2023 Vice President of the Western Baptist Convention of Cuba.
Primary School Teacher at Cameroon Baptist Convention Primary School Ndu-CameroonPrimary School Teacher at Cameroon Baptist Convention Primary School Ndu-Cameroon