DANIELLE MONIQUE GILBERT, PHR, SHRM-CP
Human Resources
Richmond,VA
Summary
Results-driven Chief Human Resources Officer offering 20+ years in achieving positive human resources results for small to large companies. Articulate negotiator skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Chief HR Officer
Manifest In You Consulting
RICHMOND, VA
01.2013 - Current
- SWaM owned small business since 2013
- Kept detailed records of department spending and project progress.
- Monitored employees and data entry and implemented new guidelines to improve efficiency and accuracy.
- Trained employees on procedures and proper use of systems.
- Kept up with news on daily basis to stay informed about local, regional, national and international events.
- Preserved confidentiality and privacy of protected information.
- Researched complex issues across multiple databases and worked with support resources to resolve issues.
- Remained current on communicated changes in processes, policies, and guidelines.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- KSAs:
- Migrated legacy HRIS system to new technology to minimize business impacts.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Planned and launched large-scale events that boosted employee participation by 20%.
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
Human Resources Administrative Director
Bon Secours Health System, Inc
RICHMOND, VA
08.2010 - 01.2018
- Professionally and continuously sourced, developed, and maintained an effective pipeline and network of diverse talent
- Sought creative solutions for sourcing candidates that position Bon Secours as one of the top 50th Companies
- Formulated and developed long-range plans and programs and short-term strategic plans
- Prepared reports, planned policies, and various correspondences
- Provided immediate updates to the entire employee pool when policies and procedures were altered.
- Planned, implemented, and directed Human Resources functions of 2200 employees for Shared Services, St. Francis Medical Center, Rappahannock General Hospital, Urgent Care, and Bon Secours Richmond Ambulatory Services
- Served as the central point of contact for HR, legal, regulatory, and policy issues for the organization
- Completed 2 mergers and acquisitions (VPI and Rappahannock General Hospital)- Organizes project tasks, structures information collection activities, and sets timelines for completion of required tasks
- Hired, trained, coached, counseled, and evaluated performance of direct reports
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Provided expert HR advice and exhibit strong leadership skills for strategic goals related to the employment of 11,000 plus employees
- Directed responsibility for 2200 employees and support for five CEOs at St. Francis Medical Center, Rappahannock General Hospital, Richmond Ambulatory Services and the Human Resources division
- KSAs:
- Integrated Rappahannock General Hospital and Chesapeake Medical Centers, a 25-bed hospital, 5 practices with 425 employees into Bon Secours Health System culture, systems, and policies
- Successful leading 11,000 employees through restructuring of four critical areas of the organization (Finance, Human Resources, Security, and Dietary)
- Led Diversity and Inclusion Committee at St. Francis Medical Center and served on BSHSI D&I Council Sponsorship chair for the 5th and 6th Annual Diversity and Inclusion Summit raising over $200,000
- Developed succession plans and promotion paths for staff.
- Conducted company-wide town hall meetings to convey updates.
Human Resources Manager
Lowes Home Improvment
Richmond, VA
05.2007 - 08.2010
- Managed the human resources functions for a $34 million store (small box retail) and $45 million store (big box)
- Worked to meet established metrics per the assigned business unit or function
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs and constructive feedback.
- Conducted investigations and recommends actions to effectively resolve policy violations
- Sought counsel from Legal as necessary to ensure proper risk management
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Supervised 150-200 nonexempt employees
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Provided administrative and technical supervision necessary for accomplishing the work of the unit
- KSAs:
- Played a key role in ensuring the successful launch of the Employee Opinion Survey
- Achieved “Triple Silver (which is among the highest in the company)” status for driving employee engagement three years
- Project Manager for a $100,000 grant at the Richmond Technical Center to create a culinary arts laboratory for Richmond Public School students
- Fostered a teamwork/open-door environment conducive to positive dialogue across the organization
- Personal efforts were cited as the driving force behind an organization’s employee-retention rate of 89% within an industry where high turnover is the norm
- Reduced benefits costs by 15% annually through meticulous recordkeeping and ensuring that the company did not pay for benefits for which employees were ineligible
- Proactively built pipeline of qualified applicants in all markets by establishing relationships with local schools (Richmond and Chesterfield County), agencies, churches, community centers (Richmond Outreach Center), social service agencies, local job hotlines, contracts with job fairs (Goodwill and Urban League).
Human Resources Generalist
CIRCUIT CITY STORES
Richmond, VA
01.2005 - 01.2007
- Supervised 25-member management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions
- Facilitated the provision of mandatory ethics training, entry level management program; ensured that the advice provided to personnel on ethics matters, such as outside activities, conflicts of interest, and financial disclosure, were accurate and consistent with laws and guidance
- Implemented and supervised orientation procedures for new hires.
- Applied a wide range of advanced human resources principles, concepts and practices to provide expert advisory services and authoritative interpretation of human resource policies to develop solutions to complex problems of program improvement.
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Facilitated criminal background check process for new hires.
- KSAs:
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Developed and enforced company policy and procedures relating to human resources activity.
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Worked cooperatively with collective bargaining union representatives and management to establish accurate job position descriptions, classifications, pay grades and compensation.
Education
M.D. - Public Administration
Strayer University
Washington, DCMBA - Human Resources Management
Strayer University
Washington, DCBachelor of Science - Business Administration and Management, Criminal Justice
Virginia Commonwealth University
Richmond, VASkills
- Operations Management
- Licensing Management
- Information & System Management
- Community Focus
- People Leadership
- Business Acumen
- Strong Interpersonal Skills
- Collaboration
- Strategic thinking,
- Change Management
- Driving results
- Feedback, consulting, coaching, culture of Accountability
Affiliations
- 2022 Mid-Atlantic Region of Alpha Kappa Alpha Sorority Incorporated BERNARDINE STONEHAM SMITH BAILEY AWARD.
- Iota Phi Lambda Sorority, Inc. Gramma Delta Chapter: 2021 Emerging Businesswomen of the Year
- 2018 Allen & Allen Hometown Hero
- 2016 Style Weekly Top 40 Under 40 recipient
- National Association of Business Women Owners (NAWBO) Women of Excellence, Community Leader Award-2016
- Partnership for the Future Helping Hands Community Award Recipient 2015
- Catholic Healthcare Association of the United States 2015 Tomorrow’s Leaders Award Recipient
- Strayer University 2014 Outstanding Alumni Recipient
Certification
- SHRM-CP - SHRM Certified Professional
- HRCI- PHR (Professional In Human Resources)
- Certificate in Women's Entrepreneurship
- Institute for Diversity and Health Equity-Certificate in Diversity Management in Health Care (CDM)
- University of South Florida-Diversity, Equity and Inclusion in the Workplace Certificate
Timeline
Chief HR Officer
Manifest In You Consulting
01.2013 - Current
Human Resources Administrative Director
Bon Secours Health System, Inc
08.2010 - 01.2018
Human Resources Manager
Lowes Home Improvment
05.2007 - 08.2010
Human Resources Generalist
CIRCUIT CITY STORES
01.2005 - 01.2007
M.D. - Public Administration
Strayer University
MBA - Human Resources Management
Strayer University
Bachelor of Science - Business Administration and Management, Criminal Justice
Virginia Commonwealth University
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