Dynamic leader with a proven track record in crisis management and staff development, honed at Operation Mobilization and World Missions Ministries. Expert in fostering cultural sensitivity, excels in event/project management and organizational development, achieving significant outcomes in challenging environments. Skilled in budget preparation, consistently delivering projects within financial constraints, ensuring maximum efficiency and positive outcomes.
Overview
18
18
years of professional experience
Work History
Director of Outreach and Training, Crisis Manager
Operation Mobilization
11.2023 - Current
Developed 8 high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Developed training curriculum in team work, conflict management, accountability, goal setting, coach/mentoring
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Provided spiritual/emotional support and counseling services to workers experiencing crisis, culture shock, or facing other personal challenges during their international assignments.
Oversaw financial management of $400,000, including budgeting, forecasting, and expense tracking.
Director of Development, Training and Outreach
World Missions Ministries
09.2012 - 09.2023
Worked with senior management to define project scope and direction, creating inter-departmental frameworks to drive successful project execution.
Built lasting relationships with workers and community members through coach/mentoring, genuine empathy, compassion, active listening skills.
Fostered an inclusive atmosphere where individuals from different backgrounds could come together to form a united community.
Developed fundraising activity plans to maximize participation or contributions and minimize costs, Raised +$2.5 Million.
Managed budgets effectively, monitoring expenses closely to ensure events were delivered within financial constraints.
Assessed skill gaps for employees and developed training courses to meet identified needs.
Evaluated training effectiveness by analyzing feedback and adjusting content accordingly for optimal results.
Business Owner- Handyman, General Contractor
Dan Does It!
08.2007 - 12.2014
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Education
Bachelor of Science - Commerce & Business Administration
The University of Alabama
Tuscaloosa, Alabama USA
08.2022
Skills
Crisis Management
Staff Management
Project Management
Coaching and Mentoring
Operations Management
Change Management
Organizational Development
Training Curriculum Development
Event Planning and Leadership
Budget Preparation, Tracking, Reporting
Cultural Adaptability
Multilingual capabilities
Languages
Turkish
Upper intermediate
B2
Arabic
Elementary
A2
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Director of Outreach and Training, Crisis Manager
Operation Mobilization
11.2023 - Current
Director of Development, Training and Outreach
World Missions Ministries
09.2012 - 09.2023
Business Owner- Handyman, General Contractor
Dan Does It!
08.2007 - 12.2014
Bachelor of Science - Commerce & Business Administration
The University of Alabama
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