Dhaja Wilson
Huntersville,NC
Summary
Leasing expert exceeding goals through strategic planning, client focus, and strong negotiation. Recognized for driving high occupancy rates and sustained success in competitive leasing by fostering tenant relationships and innovative strategies.
Overview
8
8
years of professional experience
Work History
Lease Up Leasing Professional
Greystar
01.2023 - Current
- Secured 25 out of 50 leases independently in Quarter 1 and Quarter 2, surpassing leasing goals by 50% and consistently outperforming set targets, showcasing exceptional sales acumen and exceeding leasing expectations.
- Outstanding ability to showcase property features and amenities, enhancing the appeal of units during tours and presentations.
- Proficient in leveraging CRM tools and leasing software to manage leads and streamline the leasing pipeline for maximum efficiency.
- Superior negotiation skills leading to favorable lease terms for both the property and tenants.
- Collaborative team player, contributing innovative ideas and strategies to boost overall team performance.
Leasing Manager
Lantower Residential
02.2022 - 01.2023
- Developed and executed strategic leasing plans tailored for a luxury market, leveraging market analysis and trends to achieve and maintain high occupancy rates.
- Directed and mentored a leasing team, fostering a culture of excellence and providing ongoing training on high-end property features, customer service, and sales techniques.
- Maintained a high standard of property presentation, ensuring that the luxury aspects and unique features were effectively showcased during tours and in marketing materials.
- Collaborated with high-end vendors, local businesses, and luxury service providers to enhance resident experiences, fostering exclusive partnerships and amenities for residents.
- Generated regular reports on leasing performance, occupancy rates, and market trends, providing actionable insights to optimize leasing strategies for a luxury demographic.
Resident Event Coordinator
United Group
07.2021 - 02.2022
- Orchestrated a diverse range of engaging resident events, including lease renewal parties, social mixers, and community-building activities, ensuring high attendance and positive feedback.
- Conducted property tours, managed leasing inquiries, and successfully closed lease agreements while fostering lasting relationships with tenants, ensuring exceptional customer service throughout the leasing process.
- Cultivated and maintained strong partnerships with local businesses and vendors, negotiating collaborations to enhance resident experiences, resulting in mutually beneficial relationships and exclusive resident perks.
- Created and implemented marketing campaigns for resident events, leveraging various channels to maximize participation and strengthen community engagement.
- Managed event budgets effectively, optimizing resources to deliver memorable resident experiences within allocated financial parameters.
- Solicited resident feedback, analyzed responses, and implemented suggestions to continuously improve event quality and relevance.
Lease Up Leasing Manager
Bell Partners
07.2020 - 07.2021
- Implemented targeted marketing initiatives, coordinated property showings, and conducted effective tours to attract prospective tenants.
- Established and maintained strong relationships with tenants, addressing concerns promptly and ensuring a high level of tenant satisfaction.
- Oversaw lease documentation processes, ensuring accuracy and compliance with legal requirements.
- Prepared regular reports on leasing performance, occupancy rates, and market trends for senior management review.
- Marketing consisted of, Craigslist, Instagram, Facebook, and visits to local businesses.
- Strategically directed leasing efforts resulting in surpassing the annual occupancy goal three months ahead of projection, showcasing effective leasing strategies and market responsiveness.
Assistant Property Manager
Hercules Living
06.2019 - 06.2020
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Developed and executed plan to achieve and maintain 97% or better rate of occupancy.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Assistant Property Manager
SL Nusbaum
01.2018 - 06.2019
- Maintained constant communication with residents to strive for company goal of zero delinquency at end of the month.
- Generated the necessary legal action, documents, and process in accordance with state and company guidelines.
- Weekly MMR reports balanced and sent over to corporate office in a timely manner.
- Solicited and analyzed bids from contractors for repairs, renovations and maintenance.
- Investigated complaints, disturbances and violations and resolved problems following management rules and regulations.
- Prepared detailed budget and financial reports for properties.
Leasing Consultant
Banner Property Management
08.2016 - 12.2017
- Verified tenant incomes and other information before accepting lease applications.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Greeted clients, showed apartments, and prepared leases.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
Education
High School Diploma -
North Mecklenburg High School
Huntersville, NC05.2016
Skills
- Lease Negotiation
- Tenant Relations
- Market Analysis
- Property Tours/Presentations
- Leasing Software Proficiency
- Sales & Persuasion
- Event Coordination
- Team Leadership
- Customer Service
- Budget Management
Timeline
Lease Up Leasing Professional
Greystar
01.2023 - Current
Leasing Manager
Lantower Residential
02.2022 - 01.2023
Resident Event Coordinator
United Group
07.2021 - 02.2022
Lease Up Leasing Manager
Bell Partners
07.2020 - 07.2021
Assistant Property Manager
Hercules Living
06.2019 - 06.2020
Assistant Property Manager
SL Nusbaum
01.2018 - 06.2019
Leasing Consultant
Banner Property Management
08.2016 - 12.2017
High School Diploma -
North Mecklenburg High School
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