Dhalmaly Garcia
Longwood,FL
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for parents and visitors. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance Parent and visitors experiences.
Knowledgeable Infant Teacher well-versed in keeping babies fed, well-rested and cared for. Good at building positive relationships with parents and keeping work areas clean, neat and sanitized. Offering 20 years of education and experience, including certification in Infant CPR and first aid.
Overview
15
15
years of professional experience
Work History
Office Support Assistant
Creative Kids Learning Academy
11.2018 - 10.2022
- Greeted Parents and visitors.
- Managed incoming phone calls professionally, directed callers to appropriate classrooms or staff , handled inquiries as needed.
- Enter Child's information into the computer database.
- Kept reception area clean and neat to give visitors and parents positive first impression.
- Managed paper correspondence and phone calls.
- Created and managed filing systems.
- Managed office supply inventory.
- Managed front desk operations, ensuring a welcoming environment for parents and children.
Infant Teacher- PM Office Support Assistant
First Step Academy
06.2011 - 12.2016
- Processed Child's application.
- Collected tuition payments.
- Kept emergency contact information up to date.
- Answer phone calls, respond to emails, and correspondence.
- Maintained front desk to provide positive first impression.
- Greeted guests and vendors.
- Assisted with set up for social events, parent/teacher conferences.
- Stocked inventory and ordered office and kitchen supplies.
- Coordinated facility tour for possible prospects.
- Developed age-appropriate lesson plans to enhance cognitive and social development in infants.
- Implemented daily routines that promote safety and hygiene, ensuring a nurturing environment for children.
- Monitored individual progress, adapting strategies to meet diverse learning needs of infants.
- Kept classroom and feeding areas clean, neat, and safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
Infant Teacher
Kids Together Child Care
05.2007 - 06.2011
- Maintained tidy, clean and safe environments for children.
- Followed safe feeding guidelines and parental requests for breastmilk, formula and solids.
- Sanitized toys, equipment, supplies and surfaces regularly.
- Helped infants develop communication skills through baby sign language while also promoting positive behaviors and social skills.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Designed and implemented developmentally appropriate lesson plans for infants and toddlers.
- Organized engaging activities that promoted creativity, motor skills, and language development.
Education
45 Mandated Hours - Early Childhood Education
Communicated Care For Children
Orlando, FL2001
Skills
- Strong verbal and written communication skills
- Coaching and mentoring
- Payment Processing
- Customer Service Management
- English/Spanish Fluency
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Office Support Assistant
Creative Kids Learning Academy
11.2018 - 10.2022
Infant Teacher- PM Office Support Assistant
First Step Academy
06.2011 - 12.2016
Infant Teacher
Kids Together Child Care
05.2007 - 06.2011
45 Mandated Hours - Early Childhood Education
Communicated Care For Children
Education and Training
other