Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dhamar Beltran

Prospect Heights,IL

Summary

Enthusiastic and eager individual ready to contribute to team success through hard work, attention to detail and excellent organizational skills. Excellent communication skills focused on building relationships and growing accounts. Motivated to learn, contribute and excel in a new industry. Successful at tracking shipments, updating records, and maintaining open communication with international offices and export authorities. Good documentation, multitasking, and organizational skills.

Overview

4
4
years of professional experience

Work History

Export Coordinator

Epost Global Shipping
Itasca, IL
11.2024 - Current
  • Monitored product shipment status from production through delivery at the destination dock or airport.
  • Developed relationships with overseas agents, freight forwarders and customs brokers to facilitate smooth exports.
  • Coordinated the movement of goods between countries by air or land transportation, according to customer requirements.
  • Prepared and processed all necessary documentation for international trade transactions, including invoices, bills of lading and certificates of origin.
  • Reviewed contracts prior to signing off on behalf of the company in order to protect its interests.
  • Created reports detailing shipment costs, timelines and other pertinent information related to exporting activities.
  • Consulted customs brokers to arrange passage of goods through customs.
  • Produced, organized and submitted export paperwork to meet all applicable resolutions.
  • Tracked and traced air shipments in order to maintain current status information.

Purchasing Assistant

Chicago Scenic Studios
Chicago, IL
02.2024 - 06.2024
  • Developed relationships with vendors to ensure timely delivery of goods.
  • Maintained records of all purchases, pricing, and other important data.
  • Created purchase orders (POs) and ensure timely processing.
  • Collaborate with vendors to confirm order details and resolve discrepancies.
  • Compiled and manage samples for product evaluation and quality control.
  • Coordinated sample shipments and document tracking information.
  • Managed returns through the RMA process, ensuring compliance with company policies.
  • Collaborated with vendors for return authorizations, and coordinate return shipments.
  • Addressed overages, shortages, and damages promptly to maintain accurate inventory.
  • Supported the resolution of abandoned inventory issues.
  • Identify opportunities for cost savings in the order management process.
  • Worked in collaboration with project managers to implement cost-effective solutions.

Sales Assistant

Regent Products
River Grove, IL
11.2022 - 12.2023
  • Assisted customers with prompt and polite support in person and via telephone.
  • Remained calm and poised in a high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Processed purchase orders efficiently to ensure timely delivery and customer satisfaction.
  • Collected payment for approved purchasing orders.
  • Demonstrated products at trade shows, showcasing key features and benefits to potential clients.
  • Conducted one-on-one meetings with clients to understand their needs and persuade them to make purchases.
  • Collaborated with customers to personalize orders based on merchandise requirements.
  • Greeted customers upon entering the store, assisting them in locating specific products.
  • Addressed inquiries and directed complex decisions to the manager when necessary.

Ocean Import Coordinator

Kintetsu World Express U.S.A
Wood Dale, IL
08.2021 - 02.2022
  • Maintained files: by entering file data, including but not limited to - opening a file, entering and updating online system with applicable data elements, billing the file, issuing applicable forms and documents, and closing a file
  • Communicated clearly, timely and effectively with overseas offices, agents, customers and domestic vendors – notify arrival of shipments, distribute documentation, track movement of shipment from origin to destination which may involve arranging release and delivery at destination according to customer requirements, proactively communicate status of shipments and process “exceptions” (shipments on delayed vessels, split shipments etc
  • Handle accounting processes as they apply to the break bulk department - prints invoices for HAWB amends incorrect ocean freight rates, transfer fees; revises prepaid/collect charges , files claims in case of damaged goods
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods
  • Improved operations through consistent hard work and dedication
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Followed SOPs with all customer account actions and data management to keep consistent service levels
  • Insured cargo against loss, damage or pilferage.

Education

High School Diploma -

Proviso East High School
Maywood, IL
05-2015

Skills

  • Order Accuracy
  • Customer Service
  • Ordering Procedures
  • Conflict resolution
  • Sales expertise

Languages

Spanish
Native/ Bilingual

Timeline

Export Coordinator

Epost Global Shipping
11.2024 - Current

Purchasing Assistant

Chicago Scenic Studios
02.2024 - 06.2024

Sales Assistant

Regent Products
11.2022 - 12.2023

Ocean Import Coordinator

Kintetsu World Express U.S.A
08.2021 - 02.2022

High School Diploma -

Proviso East High School

Similar Profiles

CREATE PROFILE