
Dynamic Customer Care Representative with over 5 years of experience in hospitality in the food industry (Restaurants), specializing in operations management and customer satisfaction enhancement. Expertise in inventory management, staff training, and budgeting, along with a strong aptitude for navigating complex customer interactions while ensuring regulatory compliance. Committed to leveraging a proven track record in customer service and operational efficiency to drive success in fast-paced environments. Passionate about fostering positive relationships and delivering exceptional service that aligns with organizational goals.
* Ensuring Fridge/Cooler’s temperature for the food safety.
*Maintaining a clean, tidy presentable lounge environment, including regularly cleaning restoring cages and Fridge areas.
* Food and goods delivery to the lounge from designated storage.
* Adhering the stablished safety and security protocol within the Lounge and SFO TSA.
* Working closely with the team member, supervisor and department to ensure the Lounge operation smoothly and uphold high service standards.
* Handling Kitchen staff’s concern regarding their need and resolving issues promptly and efficiently by delivering items as soon as possible.