Dhanraj Persaud
Brooklyn,NY
Summary
Dedicated and accomplished professional with extensive experience in inventory control. Recognized for demonstrating a high level of professionalism and energy while meeting company goals. Results-oriented and decisive individual with a focus on communication and service. Upkeep and maintain sufficient stocks for company services.
Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets.
Experienced with managing parts inventory and ensuring seamless availability of components. Utilizes efficient inventory control techniques to maintain optimal stock levels. Knowledge of order processing and supplier coordination ensures timely and accurate parts distribution.
Overview
14
14
years of professional experience
Work History
Stock Worker (Parts Room)
Department of Transportation
01.2023 - Current
- Assisted in training new stock workers on company policies, procedures, and best practices to ensure smooth operations.
- Recorded daily activities for inventory control.
- Managed timely and effective replacement of damaged or missing products.
- order parts such as brake, exhaust, electrical and other systems for domestic automotive brands.
- Issued parts to technicians to complete customers' repairs.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Tracked parts use and charged items to customer accounts for billing.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
- Assisted customers in finding appropriate parts promptly.
- Maintained clean and neat parts counter and sales floor.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
Lead/ Shift Supervisor
Cardinal Health/Kinray
01.2021 - 02.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Oversaw loading and unloading of packages in warehouse.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Kept accurate and detailed records of personnel progress and productivity.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Inventory Control Lead
Cardinal Health/Kinray
05.2017 - 01.2021
- Conducted thorough audits of manufacturing processes, ensuring compliance with regulatory requirements and company policies.
- Collaborated with cross-functional teams to establish best practices for maintaining high-quality products.
- Assisted in cycle count program implementation which led to more efficient and accurate inventory control processes.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Performed data entry and completed proper paperwork.
Inventory Clerk
Duane Reade / Walgreens
03.2014 - 04.2017
- Maintained inventory count, tracked usage, and documented variances.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Completed physical inventory counts each month.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Supported purchasing department by verifying stock levels before placing orders for new items.
- Trained new hires on proper inventory protocols, ensuring consistent adherence to established procedures across all staff members.
- Performed data entry and completed proper paperwork.
Receiving/Shipping
Duane Reade / Walgreens
01.2014 - 03.2015
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
Case Picker/Warehouse Packer
Duane Reade / Walgreens
06.2011 - 01.2014
- Achieved high levels of customer satisfaction through diligent attention to detail when selecting items for orders.
- Maximized productivity by effectively utilizing available resources, including pallet jacks, forklifts, and other material handling equipment during case picking tasks.
- Contributed to waste reduction efforts by promptly reporting damaged or expired products for proper disposal or return.
- Increased order accuracy by meticulously picking items according to customer specifications.
- Loaded, unloaded, moved and stacked products and materials using forklift, clamp truck or other power equipment.
- Maintained a safe working environment by adhering to OSHA guidelines and company safety policies during case picking tasks.
- Promoted a positive work atmosphere by maintaining open lines of communication with colleagues and fostering teamwork in the workplace.
- Operated reach truck to store and retrieve materials or items on racks, shelves and bins.
- Reduced product damage with careful handling and appropriate packaging of picked items.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
Education
GED -
La Guardia Community College
Business Management
Canje Secondary School
South America, Geargetown GuyanaSkills
- Senior Cycle Count Adjustor
- Shift Supervisor
- Shipping
- SIMS/AS-400
- RF scanning
- Certified forklift, pallet jack, cherry picker
- Receiving
- Knowledge of Microsoft Office suite
- Pick packing
- M5 experience
- Journal query
Timeline
Stock Worker (Parts Room)
Department of Transportation
01.2023 - Current
Lead/ Shift Supervisor
Cardinal Health/Kinray
01.2021 - 02.2023
Inventory Control Lead
Cardinal Health/Kinray
05.2017 - 01.2021
Inventory Clerk
Duane Reade / Walgreens
03.2014 - 04.2017
Receiving/Shipping
Duane Reade / Walgreens
01.2014 - 03.2015
Case Picker/Warehouse Packer
Duane Reade / Walgreens
06.2011 - 01.2014
GED -
La Guardia Community College
Business Management
Canje Secondary School