Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dhan Raj Ramdam

Kansas City,KS

Summary

Well-trained healthcare administrator offering vast experience in medical operations, excellent interpersonal communication skills and the organizational savvy to run a healthcare organization smoothly.

Overview

19
19
years of professional experience

Work History

Caregiver

Kansas Community Home Health Care
02.2018 - Current
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
  • Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
  • Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Provided transportation services for clients to attend medical appointments or engage in community activities safely.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.

Home Healthcare Administrator

Hamro Care
06.2005 - 06.2009
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Interpreted and communicated new or revised policies to staff.
  • Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.
  • Represented and interpreted the agency's functions and services to other institutions, the public, government agencies and other organizations.
  • Developed and achieved financial and growth goals.
  • Strategically planned methods to achieve operational goals and targets.
  • Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
  • Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
  • Reviewed customer survey information to prioritize areas of improvement.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.
  • Assisted in resolving and satisfying client requests and internal operational issues.
  • Established standards for selection, promotion and termination of staff.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Conducted monthly patient case conferences, in-services and staff meetings to educate staff and facilitate good communication.
  • Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.

Education

No Degree - Major English With Political Science

Tribuwan University
Nepal
09.2006

Skills

  • Budgeting proficiency
  • Effective staff coach
  • Talented interviewer
  • Strategic planning capability
  • Quality improvement competency
  • Promotes positive behavior
  • Planning and development
  • Analytical thinker
  • Recruiting and hiring expert
  • Knowledge of Medicaid statutes and regulations
  • Independent judgment and decision making

Timeline

Caregiver

Kansas Community Home Health Care
02.2018 - Current

Home Healthcare Administrator

Hamro Care
06.2005 - 06.2009

No Degree - Major English With Political Science

Tribuwan University

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Dhan Raj Ramdam