Dedicated Personal Support Worker with extensive experience at Trillium Health Partners, skilled in mobility assistance and emotional support. Proven ability to enhance client well-being through compassionate care and effective communication. Committed to fostering independence and dignity while collaborating with healthcare teams to develop personalized care plans.
Experienced support worker prepared for role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.
Experienced with delivering compassionate care and support to clients. Uses effective communication to ensure clients' needs are met and their well-being is prioritized. Knowledge of personal care techniques and patient safety practices.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Personal Support Worker/Personal Care Assistant
Trillium Health Partners
Toronto, ON
06.2025 - Current
Assisted clients with daily living activities, ensuring comfort and safety.
Supported mobility and transportation needs for clients to enhance independence.
Collaborated with healthcare teams to develop personalized care plans.
Monitored client conditions and reported changes to nursing staff promptly.
Provided emotional support and companionship to improve client well-being.
Maintained cleanliness and organization in living spaces for hygiene standards.
Participated in training programs to enhance caregiving skills and knowledge.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted clients with daily living activities, promoting independence and wellbeing.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Enhanced patient comfort by providing compassionate and attentive personal care.
Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
Personal Support Worker
Extendicare Inc, Mc Call Centre
Toronto, ON
10.1999 - 06.2025
Provided compassionate personal care to residents, ensuring comfort and dignity in daily activities.
Assisted with mobility and transfer needs, enhancing safety for patients and staff.
Collaborated with healthcare teams to develop personalized care plans for residents.
Monitored vital signs and reported changes in health status to nursing staff promptly.
Implemented infection control procedures, contributing to a safer living environment for residents.
Advocated for resident needs, enhancing overall quality of life through proactive communication.
Developed trust-based relationships with clients through active listening and empathetic communication skills.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Provided safe mobility support to help patients move around personal and public spaces.
Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Facilitated mobility assistance for patients requiring help with transfers or ambulation.
Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
Personal Support Worker
Meadocroft Place/ Revera Inc
Mississauga, ON
02.1994 - 10.2012
Built strong relationships with clients to deliver emotional support and companionship.
Supported meal planning and preparation according to dietary restrictions or preferences of the client.
Provided emotional support to patients and their families during difficult times, fostering positive relationships.
Collaborated with healthcare professionals to develop customized care plans for individual patients.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Transported individuals to events and activities, medical appointments, and shopping trips.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Monitored clients' overall health and well-being and noted significant changes.
Recorded status and duties completed in logbooks for management.
Provided compassionate and patient-focused care to cultivate well-being.
Entrusted to handle confidential and sensitive situations in professional matter.
Guided patients to restroom to support bladder and bowel relief requirements.
Completed regular check-ins and progress report for each client.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Assisted clients with daily living activities, promoting independence and wellbeing.
Education
Personal Support Worker Certificate - Personal Support Worker
Humber Institute of Technology And Advanced Learning
Toronto
07-2001
Health Care Aide Diploma - Health Care Aide
Robotech Insitiute
Mississauga, ON
11-1994
Skills
Mobility assistance
Dementia care
Personal hygiene assistance
Emotional support
Patient care
Social support
Cultural sensitivity
Compassionate care
Relationship building
Nutrition support
Recreational activities
Daily living support
Verbal and written communication
Life skills training
Privacy and confidentiality
Languages
English
Full Professional
Certification
PCW - Personal Care Worker
PCA - Personal Care Aide
Interests
Enjoying the art of baking and pastry-making, experimenting with recipes
Enjoy participating in [activity] for overall physical and mental well-being
Community Cleanup
Watching Movies and TV Shows
Gym Workouts
Reading
Knitting and Crocheting
Volunteering
Timeline
Personal Support Worker/Personal Care Assistant
Trillium Health Partners
06.2025 - Current
Personal Support Worker
Extendicare Inc, Mc Call Centre
10.1999 - 06.2025
Personal Support Worker
Meadocroft Place/ Revera Inc
02.1994 - 10.2012
Personal Support Worker Certificate - Personal Support Worker
Humber Institute of Technology And Advanced Learning