DHANUSHKA PUBUDU
328 Adams Street, Bethlehem,PA
Summary
Experienced and detail-oriented Logistics & Dispatch Coordinator with over 5 years of success in international and domestic shipping coordination, customer service, and administrative support within fast-paced logistics environments. Skilled in booking shipments, tracking cargo, and managing communication between sales teams, agents, brokers, and customers to ensure smooth, timely, and compliant delivery operations. Proficient in Microsoft Office, inventory control, and customs documentation, with a strong understanding of Incoterms, supply chain processes.
Overview
7
7
years of professional experience
Work History
Inbound and Outbound Warehouse Associate
Worldwide Freight Services
11.2024 - Current
- Perform barcode scanning and efficiently, plan inbound and outbound shipments.
- Break down cargo and prepare shipments for outbound flights or trucks.
- Collaborated with team members to meet daily productivity goals and ensure timely order fulfillment.
- Improved warehouse efficiency by streamlining inbound and outbound processes.
- Expedited order processing by accurately picking, packing, and shipping items according to customer specifications.
- Responsible for Maintain and Handle general warehouse operations efficiently.
Senior Logistics Specialist
Atlas Axillia Co (Pvt) Ltd - Hemas Group PLC.
09.2023 - 04.2024
- Managed shipping schedules(Inbound & Outbound) to meet domestic and international delivery requirements, ensuring timely and accurate order fulfillment.
- Managed dispatch operations, coordinating with warehouse staff, drivers, and logistics teams to ensure timely and accurate deliveries.
- Coordinate global and domestic shipments from booking through final delivery, handling average of 100+ orders weekly across air, sea, and ground transport.
- Track shipment status in real time and communicate updates to sales teams and clients to ensure 100% visibility and customer satisfaction.
- Liaise with customs brokers and agents to expedite clearance, prepare accurate shipping documentation, and resolve compliance issues.
- Generate weekly logistics performance and cost reports using Excel (Pivot Tables, VLOOKUP) for internal process analysis and client communication.
- Support internal teams with administrative tasks, including PO tracking, claims handling, and invoice reconciliation.
Senior Logistics Coordinator
Textrip Pvt Ltd
10.2018 - 09.2023
- Manage Logistics operators, ensuring compliance with SOPs and accuracy of documented processes.
- Managed full-cycle logistics for international shipments to Europe and North America, including supply planning, freight booking, and customs documentation.
- Communicated with international buyers, suppliers, and freight forwarders to ensure timely and accurate order fulfillment.
- Assisted finance and sales teams with documentation related to Incoterms, duties, and taxes for smooth payment and clearance procedures.
- Investigated transport claims and developed process improvements that reduced shipment delays by 18%.
- Contributed to company cost-savings efforts by analyzing agent costs and negotiating competitive rates for key trade lanes.
- Communicate with carriers, freight forwarders, and third-party logistics providers for rate negotiation, and space reservation and arrange timely pickups and deliveries.
- Contributed to achieving KPIs and organizational objectives through efficient logistics strategies.
Education
Associate Degree - Business
University of Kelaniya
Sri Lanka02-2021
Skills
- Shipment Booking & Tracking
- International & Domestic Logistics
- Agent & Broker Coordination
- Customs Clearance Support
- Customer & Client Communication
- Supply Planning & Execution
- Inventory Management
- Administrative Reporting
Timeline
Inbound and Outbound Warehouse Associate
Worldwide Freight Services
11.2024 - Current
Senior Logistics Specialist
Atlas Axillia Co (Pvt) Ltd - Hemas Group PLC.
09.2023 - 04.2024
Senior Logistics Coordinator
Textrip Pvt Ltd
10.2018 - 09.2023
Associate Degree - Business
University of Kelaniya
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