Dhara Shah
Danville,CA
Summary
Entrepreneurial and energetic Relationship Manager with five+ years of experience in varied businesses. Proactive in developing new business, providing exceptional level of customer service and relationship building. Strong history of providing individualized solutions. Building and retaining long-term relationships by establishing positive, productive and routine communications.
Having lived in India, UK, Canada and currently in the US , I am well versed with the process of relocating and starting fresh in new cities. My past experiences as Project Manager, Independent Contractor to Small Businesses and Cultural Care Au Pair Consultant have equipped me well to contribute to Relocity's "Minimize disruption caused by settling into a new location" motto.
Overview
4
4
years of professional experience
Work History
Business Development Strategist
Kraftit Llc
Danville, United States
08.2017 - 02.2020
- As an independent contractor, managed my own schedule while working on site and remotely.
- Responsible for development of consistent and cost-effective processes, procedures and system enhancements.
- Provided data analysis and reporting solutions based on business needs, highlighting key trends within business development.
- Researched and identified opportunities for account growth, account penetration and market expansion.
Business Manager
Tracy Cook CPA
Campbell, CA
11.2018 - 11.2019
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Implemented business and automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
- Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
Local Childcare Consultant
Cultural Care Au Pair, USA
San Jose, CA
06.2018 - 12.2018
- Welcome international Au Pairs to the area by phone, in person and using technology.
- Facilitate Au Pairs with information on DMV requirements, banking assistance, courses from local colleges.
- Provide customized and timely recommendations for local social and cultural events based on the young adults preferences and interests..
- Build rapport with host families, communicate scheduling and contractual expectations between the new Au Pair and the Host Family.
- Manage a group of 10-15 Au Pairs/ Host families and perform administrative duties as necessary.
Education
Bachelor of Science - Finance
San Jose State University
San Jose, CA05.2013
Skills
- Client Relationship Management
- Records Organization and Management
- Administrative Management
- Project Milestones and Management
- Effective Scheduling
- Focus and Follow-Through
- Business Leadership
- Interpret and Communicate Contracts
- Proficient with Microsoft Office Suite, GSuite and CRM systems
Timeline
Business Manager
Tracy Cook CPA
11.2018 - 11.2019
Local Childcare Consultant
Cultural Care Au Pair, USA
06.2018 - 12.2018
Business Development Strategist
Kraftit Llc
08.2017 - 02.2020
Bachelor of Science - Finance
San Jose State University
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