Summary
Overview
Work History
Education
Skills
Timeline
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Dhara Shah

Danville,CA

Summary

Experienced project consultant with a global mindset and extensive international experience across three continents and four countries. Passionate about travel, I understand the transformative power of using travel and events. Alongside raising my own two future world leaders, I have successfully blended strategic planning with hands-on execution in both family and work settings. Through cross-industry experiences, I have developed a strong understanding of managing event logistics, vendor relationships, and client engagement in diverse markets. With a background in finance, I excel at managing budgets, contracts, and timelines with precision while maintaining a growth mindset. Specializing in creating seamless experiences that deliver measurable value, I am guided by empathy and cultural awareness. Thriving in collaborative environments where diverse voices contribute to meaningful outcomes, I am excited to bring my energy and expertise to a purpose-led team aligned with Amex GBT's vision of travel as a force for good.

Overview

16
16
years of professional experience

Work History

Business Development Consultant

KraftIT Llc
05.2023 - Current
  • Invested in personal development through ongoing industry research and participation in professional training courses, ensuring up-to-date knowledge of market trends and best practices.
  • Analyzed data from marketing campaigns to refine messaging and target audience segmentation, improving lead generation efforts.
  • Implemented market research to identify emerging trends and adapt business development strategies accordingly.
  • Developed knowledge of company products and services to make recommendations according to customer needs.
  • Negotiated favorable contract terms and conditions, securing profitable deals for the company while maintaining strong client relationships.

Relocation Consultant

Relocity
06.2022 - 04.2023
  • Managed complex international and domestic moves, navigating cultural differences and language barriers to ensure seamless transitions for clients.
  • Established strong relationships with vendors to ensure timely service delivery and cost-effective solutions for clients.
  • Increased successful relocations by developing customized plans tailored to each client''s unique requirements and preferences.
  • Provided exceptional customer service by addressing concerns promptly and effectively resolving issues that arose during the relocation process.
  • Provided ongoing support to clients post-relocation, addressing any concerns and ensuring a smooth acclimation period.

Business Development Strategist

KraftIT Llc
08.2017 - 02.2020
  • As an independent contractor, managed my own schedule, maintain tracking of status, milestones,and completion dates for project tasks while working on site and remotely.
  • Responsible for development of consistent and cost-effective processes, procedures and system enhancements.
  • Provided data analysis and reporting solutions based on business needs, highlighting key trends within business development.
  • Researched and identified opportunities for account growth, market penetration and expansion.
  • Managed complex projects from inception to completion while adhering to strict budgetary constraints, enabling successful implementation of strategic initiatives without financial overruns.

Business Manager

Tracy Cook CPA
11.2018 - 11.2019
  • Implemented business and automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
  • Communicated proactively with customers and vendors to collaborate with particular attention to problem resolution.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
  • Utilized effective time management strategies to prioritize tasks for optimal productivity.
  • Evaluated the effectiveness of various tracking tools available on the market, making informed recommendations based on cost-efficiency factors as well as desired outcomes results.
  • Streamlined knowledge management practices, enabling quicker access to information and improved problem resolution capabilities for the team.

Local Childcare Consultant

Cultural Care Au Pair, USA
06.2018 - 12.2018
  • Manage group of 10-15 Au Pairs/ Host families and perform administrative duties as necessary.
  • Created inclusive environments that respected cultural diversity and promoted equity among all Au Pairs and families.
  • Boosted stakeholder satisfaction ratings through consistent attention to feedback and timely resolution of any issues raised.
  • Implemented innovative marketing strategies to increase program visibility within the community and attract new clients.
  • Monitored budget expenditures closely to ensure cost-effective use of funds while maintaining exceptional service levels for clients.

Project Manager

KraftIT Llc
05.2014 - 04.2015
  • Successfully managed multiple projects timelines simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.


Business Analyst

Appttus
06.2013 - 04.2014
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Identified process inefficiencies through gap analysis and outlined solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.

Junior Accountant

Kovio
01.2013 - 05.2013
  • Increased efficiency in accounts payable processing by verifying vendor invoices against purchase orders and contracts.
  • Supported budget development process by gathering relevant financial data and providing detailed analysis to management.
  • Participated in cross-functional projects and initiatives as needed, demonstrating a willingness to contribute beyond core job responsibilities.

Guest Services Cashier

CN Tower
04.2009 - 07.2009
  • Assisted visitors with inquiries or concerns, resolving issues quickly to ensure satisfaction.
  • Exhibited exceptional knowledge of products and services, addressing guest questions confidently and effectively.
  • Stayed up-to-date on current promotions, special events, and new product offerings to inform guests accurately and enthusiastically.

Education

Bachelor of Science - Finance

San Jose State University
San Jose, CA
05.2013

Skills

  • Cultural Adaptability and Global Mobility Knowledge
  • Strategic and impact-oriented
  • Client Relationship Management
  • Excellent oral and written communication with proven ability to influence up, down and across the organization
  • Comfortable enforcing company policies while maintaining employee satisfaction
  • Strong project management and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Detail oriented and results driven
  • Proficient in prioritization skills and effective Scheduling
  • Data analytics competence and interpretation
  • Budgeting and Cost Savings
  • Interpret and Communicate Contracts
  • Proficient with Project Management Tools like Teams, MS Suite, GSuite and CRM systems

Timeline

Business Development Consultant

KraftIT Llc
05.2023 - Current

Relocation Consultant

Relocity
06.2022 - 04.2023

Business Manager

Tracy Cook CPA
11.2018 - 11.2019

Local Childcare Consultant

Cultural Care Au Pair, USA
06.2018 - 12.2018

Business Development Strategist

KraftIT Llc
08.2017 - 02.2020

Project Manager

KraftIT Llc
05.2014 - 04.2015

Business Analyst

Appttus
06.2013 - 04.2014

Junior Accountant

Kovio
01.2013 - 05.2013

Guest Services Cashier

CN Tower
04.2009 - 07.2009

Bachelor of Science - Finance

San Jose State University