Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Dharian Sanchez

Paterson

Summary

Dynamic leader and Product Manager with a proven track record at Planit ROI, excelling in quality assurance and team building. Spearheaded project improvements, enhancing repair accuracy by 30%, and developed impactful training programs. Skilled in data analysis and employee development, consistently driving performance and customer satisfaction to new heights.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Computer Repair Manager/Product Manager

Planit ROI
Denville
03.2013 - 02.2025
  • Assigned work and monitored performance of project personnel.
  • Implemented quality assurance measures designed to improve the accuracy of repairs.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Proposed or approved modifications to project plans.
  • Analyzed data from diagnostic tests results to determine appropriate courses of action for repairing equipment failures.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Implemented improved training procedures to better develop new personnel.
  • Researched new technologies that could potentially reduce downtime associated with repairs.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
  • Provided technical advice and guidance on complex repairs to service technicians.
  • Provided technical support for other departments within the organization as needed.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Created detailed reports analyzing repair trends, costs, and customer satisfaction metrics.
  • Developed training materials for new employees regarding repair processes and procedures.
  • Monitored inventory and ordered needed supplies to meet demand for repairs.

Education

High School Diploma -

Matias Ramon Mella
Dominican Republic
06-2002

Skills

  • Quality assurance
  • Data analysis
  • Employee training
  • Customer service
  • Scheduling repairs
  • Team building
  • Troubleshooting techniques
  • Process improvement
  • Technical support
  • Project management
  • Inventory management
  • Performance evaluation
  • Strategic planning
  • Performance monitoring
  • Team supervision
  • Quality control
  • Production scheduling
  • Troubleshooting
  • Multitasking capacity

Affiliations

  • Love sports (basketball, Volleyball, Baseball, Softball and Fishing)
  • enjoy watching Anime
  • love to spend time with my kids

Accomplishments

  • i was nominated multiple times MVP at my company for achieving or exceeding goals

Certification

  • HVAC license

Languages

English
Professional
Spanish
Professional

Timeline

Computer Repair Manager/Product Manager

Planit ROI
03.2013 - 02.2025

High School Diploma -

Matias Ramon Mella
Dharian Sanchez