Dharma Karki
Medford,MA
Overview
10
10
years of professional experience
Work History
Uber Driver
Uber
Medford, MA
03.2016 - Current
- Adhered to all city regulations related to ride share services such as speed limits, parking rules.
- Responded to customer inquiries in a timely manner via phone or text message.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
- Continuously monitored traffic conditions in order to select optimal route for passenger destination.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Drove passengers from pick-up points to deliver to destination.
- Cleaned vehicle regularly to maintain professional appearance.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Maintained high ratings from passengers for cleanliness, safety, and customer service.
- Provided excellent customer service, including assistance with luggage and answering queries about the local area.
- Leveraged local knowledge to recommend destinations, dining, and entertainment options to passengers.
Seafood Team Member
wholefoods market
Medford, MA
02.2014 - 03.2016
- Greeted customers and provided excellent customer service.
- Conducted weekly inspections of seafood cases to ensure product was fresh and appealing to customers.
- Weighed out portions of product for customers upon request.
- Educated customers on the different types of seafood available in the store.
- Operated a variety of kitchen equipment such as scales, knives, slicers safely and efficiently.
- Trained new team members in proper food safety practices.
- Ensured that all items were properly labeled with expiration dates and price tags before being placed on display.
- Provided cooking instructions to customers regarding how best to prepare their purchases.
- Participated in team meetings discussing strategies for improving customer experience.
- Monitored temperatures in freezers and refrigerators regularly to ensure food safety standards were met.
- Prepared fresh fish for sale, including filleting, scaling and trimming.
- Stocked refrigerators with pre-packaged seafood items according to company guidelines.
- Followed recipes accurately when preparing dishes for special orders or catering events.
- Maintained cleanliness of seafood department, including stocking shelves and cleaning cases.
Education
Bachelor of Arts - Business Management
Nepal Commerce Campus
Kathmandu, Nepal01-2006
Skills
- Vehicle Maintenance
- Customer Engagement
- Time Management
- Customer Service
- Communication
- Route Planning
Languages
Hindi
Full Professional
nepali
Native/ Bilingual
English
Professional
Timeline
Uber Driver
Uber
03.2016 - Current
Seafood Team Member
wholefoods market
02.2014 - 03.2016
Bachelor of Arts - Business Management
Nepal Commerce Campus