Dharmaraj Nagarajan
Parsippany
Summary
Accomplished Senior Software Engineer with a proven track record at Agadia Systems, adept in leveraging C#, SQL Server, and MongoDB to enhance system performance and efficiency. Excelled in client relationship management and mentoring, demonstrating exceptional problem-solving and leadership skills. Achieved significant improvements in application reliability and data migration processes.
Overview
18
18
years of professional experience
Work History
Senior Software Engineer
Agadia Systems
Parsippany
06.2021 - Current
- Company Overview: Client: Optum, CVS, BCBS, Advocate Health (Healthcare domain)
- Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation
- Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members
- Worked on EDC as used sFTP for daily basis to send authorization files to vendors related to clinical data
- Involved in data migration from inhouse application to cloud
- Worked on IAM
- Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines
- Provided support for clinical system maintenance, testing & vendor support for internal and external customers
- Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert
- Involved using data flow between databases & software systems as per CDISC standards
- Involved in Installation qualification, Process Qualification and Operational Qualification (IQ, OQ, PQ, UAT) in software development life cycle
- Break Fix Release Coordinator, responsible for planning the break fix release every week
- L2 Application Support, Disaster Recovery Management
- Client: Optum, CVS, BCBS, Advocate Health (Healthcare domain)
- Environment: SQL SERVER 2012, MySQL, MongoDB, ControlM, Service Now, Visual Studio Code, Jenkins, C#.NET, Windows 10, Unix, HP Helpdesk, Remedy, TFS, Github, Amazon Cloud
Senior Associate
Cognizant
Chantilly
07.2016 - 06.2021
- Company Overview: Client: CVS Health (Healthcare domain)
- Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation
- Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members
- Worked on EDC as used sFTP for daily basis to send authorization files to vendors related to clinical data
- Involved in data migration from inhouse application to cloud
- Worked on IAM
- Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines
- Provided support for clinical system maintenance, testing & vendor support for internal and external customers
- Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert
- Involved using data flow between databases & software systems as per CDISC standards
- Involved in Installation qualification, Process Qualification and Operational Qualification (IQ, OQ, PQ, UAT) in software development life cycle
- In depth Functional knowledge of the application(s) supported and inter dependencies
- Participating in SOC2 Audits
- Involved in setup of SDTMP data model
- Involved administering batch job schedules
- Client: CVS Health (Healthcare domain)
- Environment: SQL SERVER 2012, MySQL, MongoDB, ControlM, Service Now, Visual Studio Code, Jenkins, C#.NET, Windows 10, Unix, HP Helpdesk, Remedy, TFS, Github, Amazon Cloud
Senior Associate
Cognizant
Chantilly
11.2013 - 06.2021
- Company Overview: Client: Aetna (Healthcare domain)
- Application Support for internal and external customers
- Requirement Analysis
- Onshore offshore coordination
- Incident, Defect, Change and Release Management activities
- Client: Aetna (Healthcare domain)
- Environment: SQL SERVER 2012, MySQL, MongoDB, ControlM, Service Now, Visual Studio Code, Jenkins, C#.NET, Windows 10, Unix, HP Helpdesk, Remedy, TFS, Github, Amazon Cloud
Senior Associate
Cognizant
Chennai
10.2009 - 07.2016
- Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation
- Using sFTP for daily basis to send authorization files to vendors related to clinical data
- Involved in Installation qualification, Process Qualification and Operational Qualification (IQ, OQ, PQ, UAT) in software development life cycle
- Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members
- Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines
- Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert
- In depth Functional knowledge of the application(s) supported and inter dependencies
- Developing and implementing new software programs
- Maintaining and improving the performance of existing software
- Clearly and regularly communicating with management and technical support colleagues
- Designing and updating software database
- Testing and maintaining software products to ensure strong functionality and optimization
- Recommending improvements to existing software programs as necessary
- Environment: SQL SERVER 2012, MySQL, MongoDB, ControlM, Service Now, Visual Studio Code, Jenkins, C#.NET, Windows 10, Unix, HP Helpdesk, Remedy, TFS, Github, Amazon Cloud
Application Support Specialist
Cognizant
Chennai
10.2009 - 02.2013
- Company Overview: Client: Travelers (Insurance domain)
- L2 Support
- Enhancement and Bug fixing
- Tools Development
- Incident Management
- Client: Travelers (Insurance domain)
- Environment: SQL SERVER 2012, MySQL, MongoDB, ControlM, Service Now, Visual Studio Code, Jenkins, C#.NET, Windows 10, Unix, HP Helpdesk, Remedy, TFS, Github, Amazon Cloud
Software Programmer
Hindustan Software Limited
07.2007 - 09.2009
- Developing and implementing new software programs
- Maintaining and improving the performance of existing software
- Clearly and regularly communicating with management and technical support colleagues
- Designing and updating software database
- Testing and maintaining software products to ensure strong functionality and optimization
- Recommending improvements to existing software programs as necessary
- Environment: SQL SERVER 2012, MySQL, MongoDB, ControlM, Service Now, Visual Studio Code, Jenkins, C#.NET, Windows 10, Unix, HP Helpdesk, Remedy, TFS, Github, Amazon Cloud
Education
Master of Computer Application -
Bharathidasan University
04.2007
Bachelor of Computer Application -
Bharathidasan University
04.2004
HSC -
Board of Higher Secondary Examination
SSLC -
Board of Higher Secondary Examination
Skills
- C
- C
- C#
- Windows 10
- Unix
- VB
- VBNET
- WCF
- WPF
- MVC
- SQL Server 2008
- SQL Server 2012
- My SQL 50
- Mongo DB
- Adobe Flex
- Share Point Foundation 2010
- SSIS
- ControlM
- HP Help Desk
- Remedy
- Service Now
- Jenkins
- Data Warehouse
- MS Project
- SharePoint
- Office 365
- MS office
- Excel
- Visio
- Teams
- Github
- TFS
Accomplishments
- Contribution towards .Net community Dotnetspider and won lot of cash awards, 10/01/06
- Received Most Valuable Member of the Year award for 2009 to 2012, 01/01/09
- Promoted to voluntary Editor in November 2009, 11/01/09
- Promoted as Lead Editor in August 2010, 08/01/10
Projects
CE, The system will provide features for data processing and tracking., 3 Months, ASP.NET, C#, SQL SERVER 2005 East Point, An automation process for patient details entry., 3 Months, WPF, VB.NET, MS Access Voice File Download, Part of the ERP application for downloading voice files., 6 Months, WPF, C# Rapid Invoice, Used to generate pay slips for employees., 2 Months, Adobe Flex, VB.NET, SQL Server 2005 Rapid Billing, Designed for the Billing Department to track patient details., 6 Months, Adobe Flex, VB.NET, SQL Server 2005 Virtual Workstation, Web-based application for rating commercialized business., C# 4.0, WCF, Windows Service, WPF Active Advice, Work-flow management tool used by nurses., 10/01/13 - Present, ASP.NET, MVC, C# 3.5, SQL Server 2012
Timeline
Senior Software Engineer
Agadia Systems
06.2021 - Current
Senior Associate
Cognizant
07.2016 - 06.2021
Senior Associate
Cognizant
11.2013 - 06.2021
Senior Associate
Cognizant
10.2009 - 07.2016
Application Support Specialist
Cognizant
10.2009 - 02.2013
Software Programmer
Hindustan Software Limited
07.2007 - 09.2009
Master of Computer Application -
Bharathidasan University
Bachelor of Computer Application -
Bharathidasan University
HSC -
Board of Higher Secondary Examination
SSLC -
Board of Higher Secondary Examination
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