DharmaRaj Singh
Herndon,Virginia
Summary
Proven track record in enhancing customer experience and operational efficiency, demonstrated during tenure at Nepal Telecom. Skilled in telecommunications systems and customer assistance, showcasing work ethic and integrity. Achieved significant improvements in service restoration speed and transaction accuracy, embodying a results-driven approach with a blend of technical and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Cashier
711 Gas Station
07.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Telecommunications Technician
Nepal Telecom
02.2021 - 03.2022
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Education
High School Diploma -
Bhanubhakta Mavi
Jajarkot06.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Cashier
711 Gas Station
07.2024 - 08.2024
Telecommunications Technician
Nepal Telecom
02.2021 - 03.2022
High School Diploma -
Bhanubhakta Mavi