Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DHARMI PARIKH

Burr Ridge,IL

Summary

Seeking a customer service/Patient Service Representative position where my administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring one+ years of relevant work experience to your team.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Patient Service Representative/Customer Service Representative

Univercity Of Chicago Advent Health
Hinsdale , IL
2022.09 - Current
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Streamlined appointment scheduling for increased patient convenience and reduced wait times.
  • Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
  • Contributed to the resolution of billing disputes by working closely with insurance companies and patients to clarify charges and payment expectations.
  • Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services.
  • Verified insurance eligibility and coverage for patients.
  • Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
  • Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Coordinated referrals efficiently between primary care providers and specialists, ensuring a seamless patient experience.

Administrator

D&D Business Inc.
Willowbrook , IL
1994.08 - 2017.12
  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Enhanced internal communication by creating a centralized information hub accessible to all staff members.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Implemented data-driven decision-making processes, leading to more informed business choices.
  • Targeted new customers to grow geographic reach and increase revenue.
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
  • Generated reports to suggest corrective actions and process improvements.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.

Education

Associate of Applied Science - Small Business Management

Purdue University Calumet
Hammond, IN
04.2002

Bachelor of Arts - Business Economics

University of Bombay
India
06.1979

Skills

  • Insurance Verifying
  • Payment Collection
  • Insurance Verification
  • HIPAA Compliance
  • Problem Solving
  • Medical Terminology Knowledge
  • Explaining Policy and Procedures

Certification

Nominee :

Business Women of the Year

Small Business of the year

Timeline

Patient Service Representative/Customer Service Representative

Univercity Of Chicago Advent Health
2022.09 - Current

Administrator

D&D Business Inc.
1994.08 - 2017.12

Associate of Applied Science - Small Business Management

Purdue University Calumet

Bachelor of Arts - Business Economics

University of Bombay

Nominee :

Business Women of the Year

Small Business of the year

DHARMI PARIKH