Dharti Desai
Hanover Park,IL
Summary
Highly skilled and enthusiastic professional with more than 5 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
8
8
years of professional experience
Work History
Data Entry Clerk
SRJ Inc
03.2023 - Current
- Sorted documents and maintained organized filing process.
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
Patient Care Coordinator
Athletico
02.2022 - 01.2023
- Delivered excellent patient experiences and direct care.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Recommended service improvements to minimize recurring patient issues and complaints.
Healthcare Administrator
American Medical
01.2018 - 10.2020
- Coordinated with other healthcare providers concerning treatment plans for patients.
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
- Remained educated on emerging healthcare technologies and wrote proposals for possible purchases of new equipment to stay at forefront of innovation.
Healthcare Administrator
Saint Mary Physical Therapy
01.2017 - 08.2018
- Managed and recorded facility maintenance and upkeep budget.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
- Maintained up-to-date information in electronic medical records software.
Education
MBA - Health Administration
Monroe College
Bronx, NY06-2018
Skills
- Filing and data archiving
- Professional and mature
- Administrative support specialist
- Data transcription
- Data accuracy
- Data processing
- Multitasking and organization
- Insurance processing
- Medical terminology
- Customer relationship management
- Strong problem solver
- File management
- Data management
- Excellent communication skills
- Collecting information
Languages
Gujarati
Native or Bilingual
Hindi
Full Professional
Timeline
Data Entry Clerk
SRJ Inc
03.2023 - Current
Patient Care Coordinator
Athletico
02.2022 - 01.2023
Healthcare Administrator
American Medical
01.2018 - 10.2020
Healthcare Administrator
Saint Mary Physical Therapy
01.2017 - 08.2018
MBA - Health Administration
Monroe College
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