Dhee Jhay Villanueva
Silver Spring
Summary
Highly organized with experience in performing various office tasks including filing, managing correspondence, and maintaining records. Skilled in multitasking, demonstrating strong problem-solving abilities and efficient time management. Previously contributed to improving office systems for better workflow and reduced errors. Strong interpersonal skills with proven ability to work effectively as part of team and independently when required.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Rodman's Gourmet
Silver Spring
08.2025 - 01.2026
- Supervised daily store operations to ensure smooth workflow and customer satisfaction.
- Trained and mentored staff on customer service standards and store policies.
- Analyzed sales reports to identify trends and adjust inventory accordingly.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Assistant Team Leader
Whole Foods Market Inc
Silver Spring
08.2021 - 07.2025
- Prepares letters, memos, and reports according to instructions.
- Sorts incoming mail and delivers to appropriate department or individual; processes outgoing mail.
- Monthly phone call and team member on-point training, receiving deliveries, updating cornerstone training, monthly inventory.
- Back up buyer, monitoring shrink tool, checking INF deep drive, sales, and shrink on store ops.
- Assisted team leader in daily operations and staff coordination.
- Trained new employees on store policies and customer service standards.
- Managed inventory levels to ensure product availability and freshness.
- Collaborated with departments to streamline communication and workflow processes.
Warehouse Clerk
Phimco Industries Inc.
08.2017 - 10.2020
- Organized inventory to maintain accurate stock levels and efficient storage.
- Operated forklifts and pallet jacks for safe material handling and transportation.
- Prepared shipments by packing products according to company standards and guidelines.
- Inspected incoming goods for quality assurance before processing into inventory.
- Organized warehouse space by moving materials to appropriate locations.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Education
Secondary Education -
Jose Rizal University
01.2017
Primary Education -
Thomas Earnshaw Elementary School
01.2014
Skills
- Efficient problem-solver
- Patient
- Consistent
- Team Player
- Thrive in a team environment
- Well versed in Microsoft Office
- Well versed in Internet
- Able to organize information
- Able to organize people
- Able to organize things in a systematic way
Certification
I hereby certify that all the information stated above are true and correct to the best of my knowledge and belief. Dhee Jhay M. Villanueva
Contact - Personal Information
11816 Selfridge Rd, Silver Spring, MD, 20906, USA, djvillanueva123@gmail.com, +1 240 - 945 - 0478, 01/01/99, 23, Male, Single, Filipino, Roman Catholic, English, Tagalog
Timeline
Store Manager
Rodman's Gourmet
08.2025 - 01.2026
Assistant Team Leader
Whole Foods Market Inc
08.2021 - 07.2025
Warehouse Clerk
Phimco Industries Inc.
08.2017 - 10.2020
Secondary Education -
Jose Rizal University
Primary Education -
Thomas Earnshaw Elementary School