Dheeraj Chawla
Manteca,CA
Summary
Skilled QA Manager with expertise in quality assurance processes and team leadership, delivering problem-solving solutions in the consumer electronics industry, I am passionate about technology that makes life easier for people. I am highly adept with QA methodologies and required QA tools, in performing end-to-end testing activities that successfully identify bugs, working with cross-functional teams, and meeting deliverable against demanding time limitations. I consistently put in hard work to ship better products and draw on full range of skills and resources to build a learning environment within the team to ensure knowledge transfer, skill development, team collaboration and process improvement.
Overview
15
15
years of professional experience
Work History
QA Manager
Fortune Brands Innovations
12.2021 - Current
- Manage team of QA Leads, QA Engineers, and QA testers
- Provide priorities, strategy, training, and guidance to onsite and remote QA teams
- Ensure proper QA and testing support for projects
- Provide scoping and resource planning for projects
- Create and update QA processes, best practices, and documentation
- Provide project reporting to cross functional teams and management
- Review Test Plans, Test Cases, Test Reports, and Bug Reports
- Support distributed development and test teams
Sr. QA Engineer
August Home Inc.
09.2021 - 12.2021
- Lead development and execution of end-end testing activities of new projects ensuring adequate test coverage.
- Lead and coordinate with off-shore QA teams for functional and feature testing of firmware and mobile applications on iOS and Android devices of new products.
- Lead in-house Apple HomeKit Certification testing on August Smart locks using HAT, HCA, Home app and August iOS app.
- Create test plans, test cases, and test scenarios for mobile app features and hardware products; bug reporting and verification using JIRA.
- Triage application, firmware, and server bugs prior to production rollouts. Create test reports for project stakeholders.
QA Test Engineer
August Home Inc.
06.2019 - 09.2021
- Lead development and execution of end-end testing activities of new projects ensuring adequate test coverage.
- Lead and perform in-house Apple HomeKit Certification testing on August Smart locks using HAT, HCA, Home app and August iOS app.
- Create test plans, test cases, and test scenarios for mobile app features and hardware products; bug reporting and verification using JIRA.
- Perform functional and feature testing of firmware and mobile applications on iOS and Android devices.
- Triage application, firmware, and server bugs prior to production rollouts. Create test reports for project stakeholders.
- Work closely with cross-functional teams to ensure accurate product requirements and testing.
- Provide app release support to Alpha and Beta programs using App store connect and Google play console.
Quality Assurance Engineer
Naked Labs
06.2018 - 03.2019
- Worked as part of a lean team that tested all of the code behind Naked Labs 3D home body scanner, and performed end-to-end testing activities of Naked's hardware, software (Yocto) and mobile (iOS, Android) application.
- Successfully had 20 iOS app store releases (received a 4.6-star rating in app store).
- Successfully had 8 Android Beta releases and 3 Android Play store releases (received a 5-star rating in the app store).
- Successfully had 9 Yocto releases.
- Wrote, edited and executed well-structured test cases; recorded, analyzed and documented defects.
- Determined impact of identified bugs through close collaboration with other teams, and provided troubleshooting support.
- Identified and proposed new ways to improvise existing QA testing processes and activities that saved time and resources.
Computer Programmer Analyst
EITACIES Inc.
04.2018 - 06.2018
- Planned and implemented customer-focused IT solutions, swiftly gaining insight into wide range of sectors and industries.
- Learnt fundamentals of cloud technologies & usage of DevOps tools; acquired knowledge on AWS and DevOps skills such as Jenkins, Git, Ansible, Docker.
QA Engineer
Roku, Inc.
06.2017 - 02.2018
- Created test plans and test cases for Roku TV features and ensured adequate test coverage in different stages of development; tested compatibility across numerous platforms and media.
- Troubleshot issues down to the root cause and provided detailed bug reports; created technical information-based confluence pages to conduct knowledge transfer sessions with new hires/intern.
- Developed close working relationship with software developers to understand & resolve bugs, collect serial/ channel logs for issues; created and executed automated scripts on in-house python-based automation framework.
- Validated all Roku TV brands | models core hardware information in candidate firmware before every major production release; generated comparison reports for discrepancies between candidate build and a released golden build.
Intern, QA
Roku, Inc.
12.2016 - 06.2017
- Worked with QA Leads in day-to-day test effort; executed memory stress tests using Linux, smoke, sanity and functional test cases before firmware release to factories; created and improvised test cases for existing Roku TV features.
- Wrote detailed defect reports and helped in reproducing defects as required; responded swiftly to queries and tasking requirements.
Quality Assurance Engineer
UV Trucking
09.2016 - 12.2016
IT Support Student Assistant
Disability Programs and Resource Center
05.2015 - 07.2016
Technical Support Associate
Honeywell International (I) Pvt. Ltd
07.2013 - 10.2013
Process and Quality Assistant
Great India Automotives
01.2010 - 06.2013
- Part-Time
Education
Master of Science - Embedded Electrical & Computer Systems
San Francisco State University
San Francisco, CA01.2016
Bachelor of Technology - Electrical & Electronics Engineering
G. L. Bajaj Institute of Technology & Management
Greater Noida, U.P.01.2013
Skills
- Linux/Unix, Git Command line, Shell scripting
- C/C, Python, Wireless networking concepts
- Knowledge of Linux/Unix Operating System key components
- Windows OS, Ubuntu, Mac OS X
- JIRA, TestRail, TeamCity, Confluence, Mender, LogDNA, AWS, Jenkins, PuTTY, Kibana
- IOS, Android application, Wi-Fi and Bluetooth testing
- QA Methodologies, Quality assurance expertise, Firmware testing, Hardware Testing
- Expert in Functional, Regression, Smoke, Sanity testing Acceptance testing, Compatibility testing
- Black Box testing
- Grey Box testing
- Troubleshooting, Root Cause Analysis, Report Writing
- Apple HomeKit Certification, HAT, HCA
- Team building and motivation
- Training and mentoring
- Documentation and reporting
- Resource allocation and scheduling
- Process improvement strategies
- Test strategy development
- Software development lifecycle
Hobbies and Interests
- Listening to music
- Body-weight exercises
- Keeping up with gadgets and technologies
Courses Certifications
- Learning Mac OS X Troubleshooting, LinkedIn Learning, 2016
- Learning Linux Command Line, LinkedIn Learning, 2016
- Programming Foundations: Software Quality Assurance, LinkedIn Learning, 2016
- Learning Wireless Networking, LinkedIn Learning
- ACMT (Apple Certified Mac Technician), SVC-16A & MAC-16A
Timeline
QA Manager
Fortune Brands Innovations
12.2021 - Current
Sr. QA Engineer
August Home Inc.
09.2021 - 12.2021
QA Test Engineer
August Home Inc.
06.2019 - 09.2021
Quality Assurance Engineer
Naked Labs
06.2018 - 03.2019
Computer Programmer Analyst
EITACIES Inc.
04.2018 - 06.2018
QA Engineer
Roku, Inc.
06.2017 - 02.2018
Intern, QA
Roku, Inc.
12.2016 - 06.2017
Quality Assurance Engineer
UV Trucking
09.2016 - 12.2016
IT Support Student Assistant
Disability Programs and Resource Center
05.2015 - 07.2016
Technical Support Associate
Honeywell International (I) Pvt. Ltd
07.2013 - 10.2013
Process and Quality Assistant
Great India Automotives
01.2010 - 06.2013
Bachelor of Technology - Electrical & Electronics Engineering
G. L. Bajaj Institute of Technology & Management
Master of Science - Embedded Electrical & Computer Systems
San Francisco State University
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