Hi, I’m
Dheeraj Malhotra
Faridabad,India
Summary
Versatile business leader with over 27+ years of proven success as a Business & Practice Head, leading Delivery, Pre-sales and Architecture. Expert in managing Engineering, Centers of Excellence (CoE), Internal IT operations, and comprehensive Managed Services. Visionary executive adept at implementing plans to meet current and future needs, with core competencies in shared services, practice & business building, strategy, architecture, consultancy, product management, engineering, end-user computing, service delivery, IT operations, project management, pre-sales, solution ownership, innovation, digital transformation, and building Centers of Excellence (COEs). Experienced in architecting, solutions, delivery, and operations for products & services in industries including Telecom, CPG, BFSI, Public Sector/Government , ITES, Aviation, Retail, Utilities, Research & Development, Education, Engineering, Construction, and Manufacturing. Expert in establishing business, practice, engineering, end-user computing, delivery, and 24x7 operations and managed/professional services in large enterprises and startup organizations. Established practices, delivery, and managed services for Data & AI, Enterprise Mobility, Cloud Computing (IAAS & SAAS), and Application Development and Infrastructure. Extensive experience in security and GDPR compliance, ensuring data protection and privacy across various projects. Proficient in implementing security protocols and practices to safeguard organizational and customer data, aligning with international standards and regulatory requirements.
Overview
27
years of professional experience
1
Certification
Work History
Hanu SoftwareGurgaon
India Head Data & AI
04.2023 - Current
Job overview
- Company Overview: acquired by Insight Enterprise in 2022
- Spearheaded global expansion of Data & AI practice, targeting North America, EMEA, and APAC
- Heading engineering team, Built a high-performing team of 155+ data scientists, AI engineers, and architects
- Drove innovation in AI-powered products, leading to a 35% revenue increase
- Collaborated on data modernisation and advanced analytics initiatives for large enterprises
- Championed agile methodologies, DevOps, and cloud-native technologies
- Established a robust QA practice for data and AI solutions
- Set up managed services (24x7, DataOps, AIOps, MLOps) for clients worldwide
- Contributed to achieving $60M in global revenue through farming efforts
- Acquired by Insight Enterprise in 2022
Hanu SoftwareGreater Noida, India
Practice Head- APP & DATA Modernization
09.2021 - 03.2023
Job overview
- Company Overview: An Insight Enterprise
- I headed the application and data modernization practice, engineering and delivery, overseeing a team of 280+ engineers and architects
- Developed strategic roadmaps, offerings, talent models, and go-to-market plans to target $80M yearly revenue
- Implemented comprehensive app and data modernization strategies, including cloud migration, microservices architecture, and data lake implementation
- An Insight Enterprise
FreelanceFARIDABAD, India
Principal Consultant
06.2020 - 06.2022
Job overview
- Provide consultancy to design solutions for Enterprise Mobility, Cloud, Portal Development, Ecommerce, IOT, ERP
- EUC
- Support organizations to submit RFP, RFI, solution design, Product development etc
Vodafone India Service Private LimitedPune, India
General Manager
02.2016 - 09.2019
Job overview
- Headed Global Enterprise Mobility Practice at Vodafone Group's Shared Service Centre, overseeing services including architecture, product management, delivery, and 24x7 operations
- Established Enterprise Mobility COE to drive innovation and standards, defining vision, strategy, and governance
- Established Application Lifecycle Management practice & delivery for mobile application development
- Defined long-term vision and strategy as solution owner for 100+ applications
- Automated demand and operations with a ServiceNow & BMC
- Implemented security compliance measures, including ISO 20000, ISO 27001, and GDPR, in collaboration with InfoSec team
CMS IT Services (P) LtdGurgaon
National Practice Manager- Mobility
03.2014 - 02.2016
Job overview
- Led setup of Enterprise Mobility business & Practice, including Consultancy, Security, Managed Services, Pre-sales, Engineering, Delivery, and 24x7 Operations
- Managed application and device lifecycle, strategy, and security solutions, launching innovative services through sales partners and OEMs
- As Solution Architect, developed innovative solutions to secure Mobile devices & applications
HCL Services LimitedNoida, India
Sr. Practice Manager
04.2013 - 03.2014
Job overview
- Led Cloud (IAAS, SAAS & Private) practice overseeing practice building, Business Development, Pre-sales, Product Development (Apps on Cloud), and 24x7 technical support
- Also responsible for building Enterprise Mobility & DCIM practice
- Launched new products and services on cloud including ERP, Core Banking, HRMS, Performance Management, Email Solution (Zimbra), DR as a Service, Backup as a Service, SOTI (Enterprise Mobility Management), Amazon Web Services (AWS), Health Management System
- Achieved targets of 130%
Wipro LimitedGurgaon, India
National Sales Manager-Emerging Solutions
06.2012 - 03.2013
Job overview
- Responsible for practice building, business development, product management, solutions, pre-sales, testing, alliances, and service delivery for Cloud, Enterprise Mobility, Big Data, Analytics, and SaaS Applications
- Contributed to modelling cloud customer support operations, collaborating closely with the internal 24x7 support team on overall modelling and costing
- Managed consultancy, pre-sales, and delivery on SAAS platforms like Microsoft Dynamics, SAP ECC 6.0, Microsoft Navision, Oracle Cloud and more
- Additionally, handled IAAS services
- Led business development, solutions, and pre-sales for cloud, analytics, and mobility platforms under the emerging solutions division, including Salesforce CRM, NetSuite, Oracle CRM, and Wipro's proprietary IPs
IL&FS Technologies LimitedNew Delhi
Sales Manager
01.2008 - 12.2008
Sun InformaticsBhopal, India
Regional Manager
01.2003 - 12.2007
STG International LimitedBhopal, India
Center Head
03.2000 - 12.2002
Intelsat BhopalBhopal, India
Senior Faculty
10.1998 - 03.1999
CMC LtdBhopal
Faculty
11.1997 - 09.1998
Education
MBA from Post Graduate Diploma
Computer Service Engineering
Advanced diploma
Software Technology & System Management
GNIIT
Skills
- Strategic Leadership
- Executive Management
- Business & Technical Acumen
- Profit and Loss (P&L) Management
- Shared Services
- Revenue Growth
- Managed Services
- Change Management
- Digital Transformation
- Innovation
- Customer Acquisition and Retention
- Stakeholder Management
- Risk Management
- Governance & Compliance
- Key Performance Indicators (KPIs)
- Defining a Strategy Roadmap
- Consulting
- IT Operations
- Strategic Thinking
- Partner Alliances
- Industry partnership development
- Data Engineering
- Artificial Intelligence
- Business Intelligence
- Application Development
- Azure
- AWS
- Tableau
- Micro Strategy
- Qlik
- Teradata
- DR as A Service
- Data security & Privacy
- Microsoft Productivity Tools
- Google Workspace
- Information Risk Management
- GDPR
- Software Asset Management
- ISO 27001 Compliance
- Enterprise Mobility Solutions
- Workspace One (AirWatch)
- Microsoft 365 (Intune)
- SOTI
- Blackberry
- Android Enterprise
- Enterprise Resource Planning (ERP)
- SAP ECC 60 (Hosted Model)
- Microsoft D365 ERP
- Customer Relationship Management (CRM)
- Microsoft Dynamics (D365)
- Salesforce
- IT Service Management
- Service Now
- Manage Engine
- BMC
Certification
- ISO 27001 Lead Auditor
- Microsoft 365 Enterprise Administrator Expert
- Kepner-Tregoe – IT Problem Management
- Microsoft Certified System Administrator
- Microsoft Certified Trainer
- Microsoft Certified Educator
- Direct Trainer Skills (DOPT, Govt. Of India)
- Design Thinking – Mixed Reality Augmentation
- Agile Scrum Master
- Leading with Emotional Intelligence
- Purpose Based Leadership
- Android Enterprise Professional
- General Data Protection Regulation (GDPR)
- VMware Workspace One (AirWatch)
- Certificate in Technical Consultancy
- Certificate in Service UP
- Challenging Conversion – Leadership
- Performance Coaching – Leadership
- ITIL V4
- Togaf 9.2 (Simplilearn)
- Microsoft Open AI
- Azure Data Platform
Timeline
India Head Data & AI
Hanu Software
04.2023 - Current
Practice Head- APP & DATA Modernization
Hanu Software
09.2021 - 03.2023
Principal Consultant
Freelance
06.2020 - 06.2022
General Manager
Vodafone India Service Private Limited
02.2016 - 09.2019
National Practice Manager- Mobility
CMS IT Services (P) Ltd
03.2014 - 02.2016
Sr. Practice Manager
HCL Services Limited
04.2013 - 03.2014
National Sales Manager-Emerging Solutions
Wipro Limited
06.2012 - 03.2013
Sales Manager
IL&FS Technologies Limited
01.2008 - 12.2008
Regional Manager
Sun Informatics
01.2003 - 12.2007
Center Head
STG International Limited
03.2000 - 12.2002
Senior Faculty
Intelsat Bhopal
10.1998 - 03.1999
Faculty
CMC Ltd
11.1997 - 09.1998
MBA from Post Graduate Diploma
Computer Service Engineering
Advanced diploma
Software Technology & System Management
GNIIT
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