Dhillon Creech
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Senior Surveillance and CLAIMS/SIU Tech
Allied Universal
11.2018 - Current
- Review and edit surveillance footage for large insurance companies for court-appointed cases
- Work directly with the client to ensure quality and retention of business
- Handle problems and successes on the operations level to ensure that we have continued business from my portfolio of clients
- Professionally write and edit content in videos and reports to be reviewed by clients, the court system, and their officials
- Responsible for auditing the video department's production and assigning overdue content
- Monitor due dates throughout the day to ensure company product is processed promptly to achieve the expected date goals of clients.
- Participated in ongoing professional development opportunities to expand technical knowledge base.
- Presented findings from technology research at monthly meetings, influencing future projects'' direction.
- Improved team productivity by implementing effective time management strategies during projects.
- Facilitated brainstorming sessions for creative problem-solving, leading to successful project outcomes.
- Mentored new Teen Tech Members, providing guidance on program goals and expectations.
- Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Streamlined communication between team members, fostering a collaborative environment for project success.
- Conducted thorough research on emerging technologies, keeping the team informed of relevant trends.
- Spearheaded initiatives designed to improve workflow processes within the organization.
Car Sales Consultant
Classic Ford of Smithfield
02.2018 - 11.2018
- Managed a portfolio of clients and cold-called and searched out new clients
- Assisted the customer in negotiating car prices and trade-in values for vehicles
- Coordinated with the finance department to determine each customer's financing and ownership options
- Contact past customers to ensure they are satisfied with their vehicles
- Managed the dealership's Google My Business page and produced reports based on Google Analytics to define our customer base
- Found new ways to bring customers to the dealership that had not had as much foot traffic when I first started
- Social media campaigns advertising interest-free financing gave me a competitive edge in a challenging sales climate
- Used Facebook Ads to keep customer acquisition at a low cost but target a large audience.
Design Assistant
Blue Pack Marketing
05.2017 - 01.2018
- Design proofs for marketing materials such as t-shirts, tumblers, and stickers to be printed for ecommerce
- Assisted the owner directly, so I really got to see in depth what it took to acquire and keep customers and what it took to maintain quality of the products we were producing.
Videographer
Wilson Educational Television
- Produced shows including Barton edition, Arts and Entertainment, and the cutting board news packages, station ids, public service announcements, graphics
- Scheduled programming for Wilson educational television
Videographer
Carolina Mudcats
05.2015 - 09.2017
- Set up and operated on field cameras during the game for live tv and worked in conjunction with the director on what subjects to film during the game including players, coaches, fans, mascots or on field promotions
Education
Bachelor of Arts - Mass Communications and Sports Media
Barton College
Wilson, NC05.2017
Bachelor of Arts - Music
Johnston Community College
Smithfield, NC05.2014
Skills
- B2B Client Management
- B2C Customer Acquisition
- Avid Media Composer
- Avid Pro Tools DAW
- Adobe Photoshop
- Adobe InDesign
- Adobe Illustrator
- Adobe Premier
- Media and Journalistic Writing
- TikTok
- Video Editing
- Video Production
- Filming
- Search Engine Optimization (SEO)
- E-Commerce
- Social Media Management
- Client Communication
- Setting up equipment
- Voiceover Recording
- Post-production Workflow
- Deadline Management
- File Organization
- Video Compression
- Teamwork and Collaboration
- Attention to Detail
- Non-Linear Editing
- Content Creation
- Digital Marketing
- Equipment Setup
Timeline
Senior Surveillance and CLAIMS/SIU Tech
Allied Universal
11.2018 - Current
Car Sales Consultant
Classic Ford of Smithfield
02.2018 - 11.2018
Design Assistant
Blue Pack Marketing
05.2017 - 01.2018
Videographer
Carolina Mudcats
05.2015 - 09.2017
Videographer
Wilson Educational Television
Bachelor of Arts - Mass Communications and Sports Media
Barton College
Bachelor of Arts - Music
Johnston Community College