Dhimiter Nastasi

Server

Martin Stanley

10.2021 - Current

Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Answered customers' questions, recommended items, and recorded order information.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Inspected dishes and utensils for cleanliness.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.