Dhimy Jean
New York,USA
Summary
Experienced professional in hospitality, business management, and tourism. Skilled in customer service, staff training, guest resolution, budgeting, and sales. Fluent in English, French, Spanish, and Creole. Proficient in technology and system administration. Adaptable in fast-paced environments to deliver high-quality results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sole Proprietor
Sole Proprietor
New York, USA
07.2016 - Current
- Developed growth strategies and improved financial performance
- Enhanced client interactions for better business solutions
Outreach Consultant & Canvasser
Royal Caribbean Cruise Lines
Miami, USA
06.2015 - Current
- Exceeded engagement benchmarks and raised awareness at community events
- Delivered entertainment services
Guest Administration Officer
Intercruises
Miami, USA
08.2013 - 05.2015
- Ensured compliance with legal and financial regulations
- Resolved client concerns and improved guest satisfaction
Education
Computer Science -
Borough of Manhattan Community College (BMCC)
12.2024
Computer Engineering -
Universidad Tecnológica de Santiago (UTESA)
12.2014
Skills
- Sales & Technology Proficiency
- Cross-Cultural Communication ( English, Spanish, French)
- Workforce & Operations Management
- Musical Entertainment Services for Corporate and Private Events
Certification
- Guest Administration Management, Royal Caribbean Cruise Lines, 2015
- Leadership Training, Royal Caribbean Cruise Lines, 2015
Affiliations
Musical Entertainment Services for Corporate and Private Events
Timeline
Sole Proprietor
Sole Proprietor
07.2016 - Current
Outreach Consultant & Canvasser
Royal Caribbean Cruise Lines
06.2015 - Current
Guest Administration Officer
Intercruises
08.2013 - 05.2015
- Guest Administration Management, Royal Caribbean Cruise Lines, 2015
- Leadership Training, Royal Caribbean Cruise Lines, 2015
Computer Science -
Borough of Manhattan Community College (BMCC)
Computer Engineering -
Universidad Tecnológica de Santiago (UTESA)
Similar Profiles
Adrienne GunnAdrienne Gunn
CONTENT CREATOR at Sole ProprietorCONTENT CREATOR at Sole Proprietor
Kristin Wanner, E.I.T.Kristin Wanner, E.I.T.
Engineering Solutions Consultant at Sole ProprietorEngineering Solutions Consultant at Sole Proprietor
SAMEER SWARUPSAMEER SWARUP
IT Consultant at SOLE PROPRIETOR OF PRISTORIKA INFORMATICSIT Consultant at SOLE PROPRIETOR OF PRISTORIKA INFORMATICS