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DHIRAJ V. NAGWEKAR
IBM FileNet Consultant / Project Manager
Muscat,MA
Summary
IBM FileNet administrator and Project Manager with overall 19 years of Information Technology and business solutions implementation experience in both public and private sectors, with key emphasis on FileNet Electronic Content and Records Management System (EDRMS), In-Country Value (ICV), Unified Communications systems and custom applications.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
4
4
Languages
Work History
IBM FileNet Administrator
Software Systems LLC
Muscat, Muscat
09.2007 - Current
- BM FileNet Solution designing and Architecture.
- Hardware / Software requirements, Pre-requisites study and technical documentation.
- Align with technical team for solution architectures and design documents based on client requirements.
- Coordinating with vendors to purchase required hardware / software, and prepare infrastructure based on specifications.
- Worked with internal infrastructure team to prepare in-house environments to be used for internal assessments and QC.
- Installation and implementation of IBM FileNet P8 4.5.x – P8 5.2 (Content Platform Engine, Case Foundation / Process Engine, Enterprise Records, Content Search Services, Content Navigator, Workplace / XT, Eforms and workflows) in Standalone / Distributed, HA and SSO enabled mode.
- Implement Marking Sets, Redaction module, Security policies, Daeja viewer upgrades.
- Creation and configuration of Actions, Triggers, Disposition schedules and mapping same with File Plans.
- Single – sign on (SSO) configurations and high-availability setups.
- Use of FileNet Deployment Manager / Enterprise Manager for deployment and migration of objects from Test to Staging to Production environments.
- Post implementation support in handling any technical issues and ensuring smooth and continuous support to customer maintaining high standards of customer satisfaction.
- Mentoring clients, associate services staff, Requirement Gathering, arranging setup required for implementing solution proposed.
- Pre-Sales Presentations and Demos on solutions as and when required.
- Preparation of Technical Administration Guides, Trouble-shooting documents etc. for Client Administrators / users.
- Providing Administrative and User Trainings to Customers on solutions provided.
- Coordinating with IBM support for any technical issues and resolving same through Service Requests (SR).
- Regular patching and upgrades to FileNet environments in-house and at customer sites.
- Conducting regular Preventive Maintenance activities in FileNet environments (In-house / Customer Site).
Project Manager
Software Systems LLC
Muscat, Muscat
09.2007 - Current
- Handling multiple projects of different statures, right from inception till go live and final sign-off, with key emphasis on projects related to Electronic Documents and Records Management System (EDRMS).
- Experienced on requirement gathering, Functional Specification Documentation (FSD) and other Project related documents.
- Regularly monitor project progress, keeping in check cost and scope, and successfully deliver modules / project within deadlines.
- Closely worked with offshore team of minimum 3, to get modules developed and delivered on schedule.
- Worked on change management to implement variations in project other than agreed scope, through systematic and defined approach.
- Coordinated for modules to be passed through Quality checks (QC) thereby making sure deliverables and requirements match.
- Periodical status reports and updates to PMO and other stakeholders.
- Identify, assess and manage risks with focus on continuous improvement.
- Working closely with customers for User acceptance tests (UAT) and conducting training sessions.
Applications Developer / Systems Analyst
SMS Computer Services
Margao, Goa
08.1998 - 09.2007
- Performed requirement analysis, detailed system and database designing.
- Managed application development using Visual Basic 6 / Clipper and DBASE.
- Supervised Module specification, technical documentation.
- Coordinated with other development teams to implement product improvements.
- Handled customer training and feedback management, coordination with Subject Matter Experts (SME) and clients to identify application objectives and set desired goals.
- Handled end user training and technical documentation.
Education
Post Graduate Diploma in Computer Applications - Computer Applications
Goa University
Chowgule College Of Arts And Science 06.1997 - 08.1998
Certificate in Computing - Computers
Indira Gandhi National Open University
IGNOU Center, Margao 07.1996 - 04.1997
Bachelor of Commerce - Commerce And Accounting
Goa University
Damodar College Of Commerce And Economics 06.1993 - 04.1996
Skills
Document Management System - IBM FileNet 5x (CPE, BPM, CSS, AE/ XT, ICN, ICC, DM)
Records Management System – IBM Enterprise Records 5x (IER)
Project Management tools – MS Projects 2013
Infrastructure Management – Amazon Web Services (AWS), MS Active Directory 2012, Exchange 2010, Microsoft Azure, Office 365
Virtualization Technology – VMWARE, MS Hyper-V
Database Administration – MS Access, Oracle 11g / 12c, SQL Server 2012 / 2016 (Standard / Clustered)
WebSphere 6x, 7, 8x, 9x, JBoss 405, Tomcat 5x
Operating Systems – Windows Server 2008 / 2012 /2016, Red Hat Linux 7
Domain Knowledge on MS Active Directory, Microsoft Exchange, Skype for business
Customer relationship management (MS Dynamics CRM) – For Customer management and support
Accomplishments
Customers - Ministry of Housing (MOH), Oman Investment Authority (OIA), Administrative Court Affairs (ACO), Muscat Municipality (MM), Civil Aviation Authority (CAA), Supreme Council of Planning (SCP), Oman Water and Wastewater Services Company (OWWSC), Public Establishment for Industrial Estates (PEIE) etc.
Role - IBM FileNet Administrator
Responsibilities - Requirement gathering, Solution Architecture, Hardware / software specifications, Installation and implementation of the proposed solution, Post implementation support, Workflow deployment and testing, End User Training, EDRMS setup, Retention policies setup, Security Mapping and control configurations.
Customers - Omantel Communications, Occidental Oman, Oman Water and Wastewater Services Company, Mazoon Electricity, Oman.
Role - Project Manager
Responsibilities -
Overall project management, coordinating with different stakeholders for requirement gathering, Working with offshore solution experts for Solution Architecture, Hardware / software specifications, Installation and implementation of the proposed solution. Close coordination with in-house development team and offshore teams for development of Web Services, deployment and testing. Working with support team in migration and import of documents and objects from the legacy systems into the new Repository, regular Project status reporting and overall monitoring.
Certification
Project Management Professional (PMP)
Interests
Sports
Traveling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell
Timeline
IBM Certified Specialist - IBM FileNet Content Manager 5.2
07-2020
IBM FileNet Certified Professional 5.1 (ECM, BPM
10-2017
Project Management Professional (PMP)
07-2015
IBM FileNet Administrator
Software Systems LLC
09.2007 - Current
Project Manager
Software Systems LLC
09.2007 - Current
Applications Developer / Systems Analyst
SMS Computer Services
08.1998 - 09.2007
Post Graduate Diploma in Computer Applications - Computer Applications
Goa University
06.1997 - 08.1998
Certificate in Computing - Computers
Indira Gandhi National Open University
07.1996 - 04.1997
Bachelor of Commerce - Commerce And Accounting
Goa University
06.1993 - 04.1996