Dhruba Khanal
Fort Worth,TX
Summary
I am hard-working, loyal, enthusiastic and committed, who knows how important work is to overall happiness. I take my job very seriously. I always looking to improve my skills and qualification.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
LEAD
FEDEX SUPPLY CHAIN
01.2022 - Current
- Increased brand awareness by developing and implementing innovative marketing strategies.
- Boosted lead generation with targeted content creation and distribution across multiple channels.
- Enhanced customer engagement through the development of personalized email marketing campaigns.
- Optimized website performance, driving organic traffic growth and improving search engine rankings.
Trainer
fedex supply chain
01.2021 - 01.2022
Electronic Assembler
Genco a Fedex company
01.2018 - 01.2021
- Conducted inspections in process
- Documented and reported inspection findings
- Conducted inspections at First Article
- Comprehended and followed Standard Operating Procedure
- Supported Lead and Supervisor to generate daily report
- Conducted quality tests on finished products
- Completed other duties/activities as assigned.
REPAIR TECHNICIAN
Puls technologies INC.
01.2018 - 01.2019
- Maintained Full accountability for supplies and equipment while providing customer service
- Accepted the phone repair request through Puls app
- Fixed the phone on the spot requested by customer location
- (Door to Door Repair service) Conducted quality on finished product
- Completed other duties/activities as assigned.
Repair technician II
Genco a Fedex company
01.2016 - 01.2018
- Maintained full accountability for supplies and equipment
- Inspected phones and devices for deficiencies
- Made repairs and kept customers informed of services provided.
Return AND RECEIVING
Genco a FedEx company
01.2015 - 01.2016
- Received devices (Cell Phones) into system
- Did packaging, shipping, receiving, and labeling of cell phone devices
- Prepared products to be received or shipped from warehouse/department
- Matched actual product to associated documentation
- Prepared routine activity reports
- Responded to internal and external requests for information regarding receiving/shipping data or issues
- Worked safely and in accordance with company and customer standards and safety regulations
- Reported any and all unsafe conditions to the appropriate person
- Performed additional related duties in the department.
GAS STATION CASHIER
EXON GAS STATION
01.2014 - 01.2015
- Provided Customers service (ensured satisfactory customer service by greeting customers and assisted them with any needs or questions.) Responsible for maintained the store inventory
- In order to accepted customer payments, operated the register as well as the credit card machines prepared cash for daily deposits and also had to maintained the register balance
- Maintain cleaned and orderly stations.
Education
High School Diploma - MANAGEMENT
Tribhuwan University Nepal
Nepal 02.2004 - 02.2006
Skills
- Attention to detail
- Quality control
- Team player
- HARD-WORKING NATURE
- ENTHUSIASTIC DEMEANOR
- Shipping and receiving
- Customer service skills and ability to manage multiple task
- Quick learner
- Basic computer skill (Word, Excel, Power Point, and Email)
Timeline
LEAD
FEDEX SUPPLY CHAIN
01.2022 - Current
Trainer
fedex supply chain
01.2021 - 01.2022
Electronic Assembler
Genco a Fedex company
01.2018 - 01.2021
REPAIR TECHNICIAN
Puls technologies INC.
01.2018 - 01.2019
Repair technician II
Genco a Fedex company
01.2016 - 01.2018
Return AND RECEIVING
Genco a FedEx company
01.2015 - 01.2016
GAS STATION CASHIER
EXON GAS STATION
01.2014 - 01.2015
High School Diploma - MANAGEMENT
Tribhuwan University Nepal
02.2004 - 02.2006