Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Dhrupti Patel

Bridgewater,NJ

Summary

Excellent knowledge and understanding of Medical Billing and Coding including updating patient demographic and insurance information; investigating, submitting and following up on claims. Mindful of OSHA procedures. Knowledgeable of HIPPA privacy standard. Capable of performing general duties including Accounts Receivable and Medical office procedures. Able to take the initiative and work within a team and quickly adapt to new analytically techniques. Good communication skills in-group situations. Capable of managing and supervising employees. Good research and analytically skills. Work well under pressure to accomplish and meet tight deadlines. Strong organization and management skills. Great customer service and interpersonal skills. Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information.

Overview

27
27
years of professional experience

Work History

Medical Billing Assistant

Dental Cosmetic Center
02.2015 - Current
  • Verified insurance eligibility and claim status
  • Analyzed patients information using different database
  • Aging reports, preparing bills for patients
  • Maintain various reports on excel
  • Contacted insurance companies for patients verification, physician's offices, and updated patient demographic information as needed
  • Followed up on denials.

Collection Specialist

Certified Credit And Collection Bureau
09.2015 - 07.2021
  • Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Achieved timely resolution of delinquent accounts by maintaining open communication lines with clients and diligently following up on payment promises.
  • Monitored accounts receivable aging reports, proactively initiating collection efforts on past-due accounts to minimize losses.
  • Maintained detailed records of all collection activities, ensuring compliance with company policies and federal regulations.
  • Achieved performance goals on a consistent basis.
  • Oversee all write-offs and assist to balance all non-payment and maintain track of payment according to collection policy

Medical Billing Assistant

Dental Cosmetic Center
02.2015 - 09.2015
  • Contributed to a well-organized office environment through meticulous record-keeping and file management practices.
  • Assisted in reducing patient wait times by efficiently managing appointment scheduling and front desk operations.
  • Aided in financial planning efforts by generating detailed reports on billing metrics and revenue trends for management review.
  • Streamlined billing processes, implementing efficient methods for tracking payments and managing accounts receivable.

Externship

AU Billing Solutions
10.2014 - 01.2015
  • Updated patient demographic and insurance information into billing system
  • Called insurance companies regarding discrepancy in payment
  • Followed up to see if a claim is accepted or denied
  • Investigated rejected claim to see why denial was issued
  • Submitted claims to insurance
  • Prepare and review patient's statements.

Operation Manager

Quiznos Subs
01.2008 - 01.2014
  • Took charge of the staff and make sure that the food safety guidelines are followed
  • Applied marketing strategies
  • Maintained statistical and financial records
  • Ensured the quality of customer service
  • Developed the strategic positioning of the store within the local market
  • Dealt with customer queries and complaints
  • Recruited, trained, and supervised.

Senior Accounts Support Officer

National Westminster Bank
01.1998 - 01.2000
  • Managed inventory of assets and suppliers monitored critical level of stocks, sourcing for suppliers and submitting invoices
  • Updated accounts details and assisted with accounting and book keeping skills
  • Coordinated between departments and operating units in resolving day-to-day administrative and, operational problem
  • Prepared business correspondence often used word processing spreadsheet, and presentation computer software
  • Performed multifaceted general office support
  • Assistant with all aspects of administrative management directory maintenance.

Education

Certificate - Medical Billing and Coding

Central Career School
South Plainfield, NJ
01.2015

HND Business And Finance - HND Business And Finance

West Herts College
Watford, United Kingdom
07.1998

Business and Finance

Hendon College
01.1995

Skills

  • Recorded patient's medical histories by using EHR/EMR system
  • Medical Coding -ICD 9/ICD 10 and CPT
  • Medical Terminology Knowledge
  • Microsoft Office suites (Word, Excel, Outlook)
  • Knowledge of Med i Soft
  • Patient Billing
  • Teamwork and Collaboration
  • Critical Thinking
  • Insurance Billing
  • HIPAA Compliance Certification

Personal Information

Title: Medical Billing Assistant - Dental Cosmetic Center

Timeline

Collection Specialist

Certified Credit And Collection Bureau
09.2015 - 07.2021

Medical Billing Assistant

Dental Cosmetic Center
02.2015 - 09.2015

Medical Billing Assistant

Dental Cosmetic Center
02.2015 - Current

Externship

AU Billing Solutions
10.2014 - 01.2015

Operation Manager

Quiznos Subs
01.2008 - 01.2014

Senior Accounts Support Officer

National Westminster Bank
01.1998 - 01.2000

Certificate - Medical Billing and Coding

Central Career School

HND Business And Finance - HND Business And Finance

West Herts College

Business and Finance

Hendon College
Dhrupti Patel