Dhruti Patel
Hagerstown,MD
Summary
Accomplished and energetic person with a solid history of achievement in Management. Motivated leader with strong organizational and prioritization abilities. Fast learner. Creating a friendly environment. Very high goals for working in the field of science. Highly-skilled phlebotomist with 5 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
25
25
years of professional experience
Work History
Phlebotomist
Quest Diagnostics
07.2022 - Current
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Performed laboratory tests to assist physicians in diagnosis.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Reviewed and processed requisitions for laboratory tests.
- Packaged and shipped specimens to central lab daily.
- Verified patients' identification for proper sample collection.
- Reviewed patient records for accuracy and completeness.
- Monitored patients for reactions and verified sample quality.
- Participated in quality assurance and competency assessment initiatives.
Phlebotomist
Wellspan Waynesboro Hospital
03.2020 - Current
- Obtain and verify patient information prior to drawing blood
- Prepare blood-collecting equipment, draw blood, and safely store and transport samples per required test order
- Perform testing by maintain isolation requirements and necessary PPE
- Obtain patient's blood form in-patient and out-patient for lab testing
- Perform effective collection techniques related to groups such as pediatrics and geriatrics
- Enter patient information based requisition and pull orders from Medent
- Familiar with ABN frequency and diagnosis codes
- Perform EKGs, vital signs, Point of Care for Lab, and Procedure Assist
- Perform screening tests such as; Urine drug screen, DNA testing, and Breath Alcohol Testing
- For off sites; performs centrifuging, splitting, and freezing specimens.
Manager
DUNKIN DONUTS
08.2018 - 12.2019
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
- Maintain food and equipment inventories, and keep inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Keep records required by government agencies regarding sanitation, and food subsidies when appropriate
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Assistant Manager
DUNKIN DONUTS
07.2017 - 07.2018
- Helped the manager run the store
- Set up interviews
- Took interviews
- Making sure all the employees are properly trained and provide excellent customer service.
Crew Member/Shift Leader
DUNKIN'
12.2016 - 07.2017
- Perform excellent customer service at the drive thru and in the store
- Perform safety procedure by taking temps, maintaining labels.
Owner
NIKET INC
12.2005 - 11.2016
- Manage staff, preparing work schedules and assigning specific duties
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Crew
SUBWAY
10.2003 - 11.2005
- Managed a family owned business
- Made deposits for them
- Trained other crew members
- Did ordering truck
- Making sure the store runs with excellent customer service.
Assistant Manager
CLINIC ASSISTANT
05.2001 - 07.2003
- I was helping my father in his clinic
- He was a General Physician back in India
- I helped managed the patient records
- Gave out rightful medication prescribed
- I took care of calls and managed the appointments.
Medical Laboratory Technician
ALAKH LABORATORY
06.1999 - 05.2001
- Monitor and perform tests on water, food, and the environment to detect harmful microorganisms or to obtain information about sources of pollution, contamination, or infection
- Examine physiological, morphological, and cultural characteristics, using microscope, to identify and classify microorganisms in human, water, and food specimens
- Draw blood from patients for testing and Blood Bank
- Performed all the test from CBC, Glucose test, HIV, Lipid profile etc.
Education
Associate of Science - CPR/AED/FIRST-AID
National CPR Foundation
01.2020
Associate of Science - Phlebotomy
American Academy of Phlebotomy Technicians
Baltimore, MD11.2019
Bachelor of Science - Microbiology
S P University
Anand, GJ03.1999
Associate of Science - Lab Technology
Sarvoday Pathological Laboratory
Vadodara, Gujarat05.1997
Skills
- Venipuncture, Capillary Puncture, and Heel Puncture
- HIPPA Compliance
- Patient and Donor Care
- Excellent with Meditech and Medent Software
- Familiar with Epic Software
- Multilingual (English, Hindi, Gujarati)
- Administration and Management Skills
- Excellent maintenance of data and documentation
- Team player and flexible
Community Service
- Volunteer work in India and here at the BAPS temple in DC.
- Participated in Blood Donation camps.
Timeline
Phlebotomist
Quest Diagnostics
07.2022 - Current
Phlebotomist
Wellspan Waynesboro Hospital
03.2020 - Current
Manager
DUNKIN DONUTS
08.2018 - 12.2019
Assistant Manager
DUNKIN DONUTS
07.2017 - 07.2018
Crew Member/Shift Leader
DUNKIN'
12.2016 - 07.2017
Owner
NIKET INC
12.2005 - 11.2016
Crew
SUBWAY
10.2003 - 11.2005
Assistant Manager
CLINIC ASSISTANT
05.2001 - 07.2003
Medical Laboratory Technician
ALAKH LABORATORY
06.1999 - 05.2001
Associate of Science - CPR/AED/FIRST-AID
National CPR Foundation
Associate of Science - Phlebotomy
American Academy of Phlebotomy Technicians
Bachelor of Science - Microbiology
S P University
Associate of Science - Lab Technology
Sarvoday Pathological Laboratory