Dhruvi Kadhiwala
Allentown,PA
Summary
Talented Radio Personality known for hosting 1 -hour shows. Offering articulate communication skills and engaging personality. Proven to build and grow loyal audience. Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Radio Show Host
WMUC - College Park
04.2023 - Current
- Host a radio show for 1 hour on WMUC FM; residents from Silver Spring, Bethesda, etc can listen in
- Operated studio sound boards, desks and playout software for slick, professional broadcasts.
- Interviewed show guests and moderated discussions.
- Produced creative radio segments focused on music, current events and lifestyle topics.
Front Office Manager
Motel 6 Hotel
05.2023 - 08.2023
- Ran front office software called G6 Hospitality Hotel Key
- Inputting customer data
- Performing thorough examination of company financial data to assess overall fiscal health, analyze financial statements, and derive strategic insights for informed decision-making
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Developed procedures to establish accurate and organized check-in and check-out processes.
Front Office Manager
Super 8 By Wyndham
05.2022 - 08.2022
- Ran front office software called SYNIX Hub
- Inputting customer data
- Performing thorough examination of company financial data to assess overall fiscal health, analyze financial statements, and derive strategic insights for informed decision-making
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Created, prepared, and delivered reports to various departments.
Project Manager
FlexLink
07.2021 - 09.2021
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Inputting data and making sure everything digital was working correctly
- Have meetings with supervisors to keep thing in track
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
Information Desk
St. Luke's
06.2018 - 01.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
Education
High School Diploma -
Parkland High School
Allentown, PA06.2022
Computer And Information Sciences
University of Maryland - College Park
College Park, MD05.2026
Skills
- Effective Time Management
- Computer Skills
- Microsoft Office Certified
- Communication
- Ability to Work in a Team
- Fast Learner
- Leadership Skills
- Excellent Work Ethic
Extra Curriculars
Dance: 10 years
Indian Classical Dance - Bharatnatyam
Performed 2 hour solo performance called Arangetram
Assistant Teacher
References
Swati Bhatnager, swati.bhatnager@flexlink.org, (484) - 695 – 2451 Kinza Kashmiri, kinza.kashmiri@hilton.com, (817) – 344 – 0739 Firuzi Desai, firud@msn.com, (610) – 737 – 4679
Certification
- Microsoft Office License - 3 years
Volunteering
St.Stephen Lutheran Church
Cedarbrook Nursing Home
Allentown Rescue Mission
St.Luke’s Hospital
Rising Together Women’s History Month Celebration
Timeline
Front Office Manager
Motel 6 Hotel
05.2023 - 08.2023
Radio Show Host
WMUC - College Park
04.2023 - Current
Front Office Manager
Super 8 By Wyndham
05.2022 - 08.2022
Project Manager
FlexLink
07.2021 - 09.2021
Information Desk
St. Luke's
06.2018 - 01.2019
High School Diploma -
Parkland High School
Computer And Information Sciences
University of Maryland - College Park