Dhruvkumar Patel

• Ensured that customer expectations were met throughout the entire process.
• Monitored weather conditions during installation processes for potential risks.
• Tested connections between components for proper functionality after installation was complete.
• Conducted site surveys to identify the best location for solar panel installation.
• Checked electrical components of solar systems and ensured they meet safety requirements.
• Set up monitoring equipment to assess performance of solar energy systems.
• Coordinated with team members on all aspects of project completion, including scheduling installations and deliveries.

1. Work as a service engineer in the customer support department.

2. Proficient in fostering strong customer rapport and cultivating positive interactions.

3. Skilled in conveying technical details to customers and providing comprehensive training in equipment usage and maintenance.

4. Willingness to prioritize customer satisfaction and safety.

5. Excellent problem-solving skills, especially in situations with limited standardization.

6. Inspecting, installing, and testing the machinery, and setting up and operating machine tools.

7. Basic experience in PLC programming, servo motor controls, and HMI controls is preferred.

8. Familiarity with precision measuring equipment and various gauges.

9. Adaptability to work in different environments and handle unexpected challenges during installations and servicing.

10. Ability to maintain detailed documentation, including installation records and service reports.

11. Provide training and supervision for new installations that require collaboration with team members.

12. Have knowledge of different standards and apply accordingly.

13. Ability to travel to different places as required (I travel more than 10 countries regarding machine installation)

14. Pleasant personality and positive attitude towards customers.