Diaa Ayasou
Annandale,VA
Summary
Hello, my name is Diaa Ayasou. I have been the executive chef and business owner of a respected, thriving restaurant for the last 20 years. As a leader in the culinary and business management sector, I have leveraged my expertise in operations oversight and team building at Stone Hot Pizza to drive significant growth for the business. My strong relationship skills have helped me build enduring relationships between my company and an ever-growing, loyal customer base. I excel in staff training and development, making me a well-rounded professional in this field.
Overview
14
14
years of professional experience
Work History
General Manager/Owner
Stone Hot Pizza
07.2010 - 08.2024
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Head Chef
Stone Hot Pizza
07.2010 - 08.2024
- Created recipes and prepared advanced dishes.
- Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Arranged for kitchen equipment maintenance and repair when needed.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Hired, managed, and trained kitchen staff.
Education
Associates - Culinary Arts
Culinary Institute of America
Hyde Park, NY06.1994
Skills
- Operations Oversight
- Expense Control
- Customer Retention
- Account Management
- Customer Relationship Management
- Distribution Management
- Vendor Sourcing
- Quality Management
- Staff Supervision
- Schedule Management
- Project Management
- Business Development
- Business Administration
- Branding
- Workflow Planning
- Recipes and menu planning
- Leadership and team building
- Relationship Building
- Client Relations
- Total Quality Management
- Team training and development
- Team Oversight
- Effective leader
- Staff Training
- Bilingual
- Staff Management
- Staffing
- Motivation
- Staff Development
- Problem Resolution
- Staff training/development
- Labor Cost Controls
- Team Player
- Verbal and written communication
- Team Leadership
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
General Manager/Owner
Stone Hot Pizza
07.2010 - 08.2024
Head Chef
Stone Hot Pizza
07.2010 - 08.2024
Associates - Culinary Arts
Culinary Institute of America
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