Diahann Singh, DNP
Baldwin,NY
Summary
Experienced nursing professional with proven teaching expertise and devotion to building up new nurses with skills necessary to excel in today's healthcare settings. Top-notch clinical expertise, sound judgment and strengths in workflow optimization and strategic planning. Vigilant and conscientious about isolating and resolving concerns.
Overview
14
14
years of professional experience
Work History
Director of Risk Management
Kings County Hospital Center
Brooklyn, NY
07.2022 - Current
- Studied front line risk acceptances to identify avenues for improvement to new and existing hospital initiatives.
- Influenced appropriate risk management prioritization on front lines to promote strategic objectives while meeting operational risk program expectations.
- Established and oversaw application of operational risk policies, technology and tools and governance processes to create lasting solutions for minimizing losses.
- Applied subject matter expertise and industry knowledge to provide independent oversight to operational risk management activities.
- Served as subject matter expert for development and implementation of corrective action plans where substantial unnecessary loss resulted regularly from current policy.
- Produced and analyzed scorecards and other performance management tools to identify and mitigate risk exposure and monitor progress towards stated project goals.
Director of Nursing
Kings County Hospital Center
Brooklyn, NY
07.2018 - 07.2022
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Participated in management team meetings to discuss nurse resident status, census changes, and resident complaints or concerns.
- Identified department issues to recommend corrective actions.
- Established new policies and updated existing policies to improve standard of care for patients.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Defined testing protocols, quality assurance initiatives and hospital policies and procedures.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Clinical Nurse Manager
Jamaica Hospital Medical Center
Queens, NY
10.2015 - 07.2018
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Oversaw admissions and discharges and scheduling of nursing staff.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Oversaw training, staffing and education of all nurses and 200 staff.
- Fostered improvement in staff development, personnel training, and standards of patient care.
Director of Nursing
Rikers Island Prison Complex
Queens, NY
03.2014 - 07.2018
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Identified department issues to recommend corrective actions.
- Established new policies and updated existing policies to improve standard of care for patients.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Planned and assigned workload to 150 -person nursing staff to direct patient care.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Nursing Supervisor
Brookdale Hospital Medical Center
Brooklyn, NY
01.2010 - 10.2015
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Delegated tasks and provided leadership for 165 nurses and support personnel.
- Supervised staff of 100 registered nurses and 65 certified nursing assistants.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Organized department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational and medical staff guidelines.
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
- Confidently directed overall operation of nursing services and patient care.
Education
Bachelor of Science - Nursing Science
Molloy College
Rockville Centre, NYDoctorate - Nursing Practice
Chamberlain University
Downers Grove, IL10.2022
Master of Science - Executive Nursing
Chamberlain University
Downers Grove, IL12.2016
Skills
- Risk Reporting
- Curriculum Development
- Continuous Improvement Process
- Training Programs
- Performance Goals
- Excellent Team Leadership
- Customer Satisfaction
- Results Summarization
- Organizational Systems
- Relationship building and management
- Process implementation
Affiliations
Chi Eta Phi Sorority Inc.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Director of Risk Management
Kings County Hospital Center
07.2022 - Current
Director of Nursing
Kings County Hospital Center
07.2018 - 07.2022
Clinical Nurse Manager
Jamaica Hospital Medical Center
10.2015 - 07.2018
Director of Nursing
Rikers Island Prison Complex
03.2014 - 07.2018
Nursing Supervisor
Brookdale Hospital Medical Center
01.2010 - 10.2015
Bachelor of Science - Nursing Science
Molloy College
Doctorate - Nursing Practice
Chamberlain University
Master of Science - Executive Nursing
Chamberlain University