Diajah Dent
Baltimore,MD
Summary
Driven healthcare professional with extensive experience in multiple healthcare settings, showcasing a commitment to high-quality patient care and healthcare ethics. Excelled in patient engagement and safety, leveraging excellent interpersonal skills and proficiency in technology. Achieved notable improvements in patient satisfaction and operational efficiency, embodying a results-oriented approach with a blend of compassion and technical savvy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA, Float Pool
Johns Hopkins Intrastaff
01.2024 - Current
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Patient Care Certified Nursing Assistant
Johns Hopkins BayviewMed.Center
01.2023 - 09.2023
- Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.
- Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
- Offered direct physical care and basic nursing procedures and treatments for patients in stable condition under general supervision of RN.
- Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
- Transported patients between rooms and appointments or testing locations.
Pharmacy Technician
PrimeCare Medical
05.2022 - 08.2022
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled, and inventoried medication to keep accurate records.
CNA
Tender Care Home Health
12.2021 - 04.2023
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Paraprofessional
Delta T. Group
09.2018 - 01.2020
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Helped teachers manage bus loading and unloading.
- Helped teacher prepare instructional material and displays.
Cashier
Bjs Wholesales Club
03.2017 - 11.2017
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
Baltimore Community High School
6420 Fait Ave06.2016
Skills
- High quality customer service
- Excellent interpersonal skill
- Healthcare ethics
- Proficiency in technology
- Complex Problem-Solving
- Maintaining confidentiality
Certification
- CNA - Certified Nursing Assistant
- CPhT - Certified Pharmacy Technician
- PT - Phlebotomy Technician
Timeline
CNA, Float Pool
Johns Hopkins Intrastaff
01.2024 - Current
Patient Care Certified Nursing Assistant
Johns Hopkins BayviewMed.Center
01.2023 - 09.2023
Pharmacy Technician
PrimeCare Medical
05.2022 - 08.2022
CNA
Tender Care Home Health
12.2021 - 04.2023
Paraprofessional
Delta T. Group
09.2018 - 01.2020
Cashier
Bjs Wholesales Club
03.2017 - 11.2017
High School Diploma -
Baltimore Community High School
- CNA - Certified Nursing Assistant
- CPhT - Certified Pharmacy Technician
- PT - Phlebotomy Technician
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