DIAKA KABA
Jamaica,NY
Summary
Goal-oriented self-starter with extensive experience in Customer Service, Security, Healthcare, Hospitality, and Retail. Organized with the talent to maintain a courteous and polite attitude towards employees and the public. Performs multiple tasks simultaneously in a stressful environment. Also possesses verbal communication skills in French, Chinese, and English.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Officer
The Cargo Security Company (TCSC) – JFK International Airport
12.2022 - Current
- Inspect and search Aircraft on ground meticulously according to the company and federal regulations to ensure safety of travelers’ pre-departure
- Secure all entry / exits points and enforces laws, rules and company policies
- Control access to buildings and protect employees, guest and the public
- Patrol areas and performing security checks
- Conduct security escorts to contractors/workers without JFK identification at various locations within airport
- Supervised Locked up premises and making sure that doors, windows, and gate are secured
- Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; and restraining trespassers.
Security Officer
Allied Universal Security and transfer to Inter-Con Security Queens NY
07.2021 - Current
- Maintain an operationally efficient post and assist those individuals that require assistance or information
- Observe and report suspicious activity and behavior to the Port Authority Police
- Protect the areas assigned accordingly
- Patrol client facilities for proper security checks
- Supervise and ensure compliance with Port Authority and Federal rules and regulations regarding the identification of personnel and vehicles accessing the AOA/SIDA
- Ensure effective monitoring of the CCTV cameras and alarm systems
- Driving on AOA (Air Operation Area).
Security Officer
Jetway Security and Aviation Services – Valley Stream, NY
02.2020 - 03.2023
- Secure all entry / exits points and enforces laws, rules and company policies
- Control access to buildings and protect employees, guest and the public
- Patrol areas and performing security checks
- Conduct security escorts to contractors/workers without JFK identification at various locations within airport
- Inspect and search Aircraft on ground meticulously according to the company and federal regulations to ensure safety of travelers’ pre-departure
- Enforce aircraft access control policy by ensuring only authorized personnel enter the aircraft while on ground
- Passenger verification by providing exemplary customer service in airport terminal while making sure all passengers have valid identification and are authorized to board flight
- Safeguard all freights in the High Value Cage
- Conduct daily routine checks of all inventories in the High Value Cage.
Housekeeping
Emirates First Class Lounge – JFK International Airport Jamaica, NY
08.2018 - 03.2020
- Ensure effective cleanness of all areas in the Lounge
- Keeping storage areas and carts properly stocked, clean and tidy
- Performing and documenting routine inspection of maintenance activities
- Perform any other assignments as may be directed by my supervisor.
Home Health Aide
PSS Home Care- Fresh Meadows, NY
08.2017 - 07.2018
- Monitor patient’s condition by observing physical and mental conditions
- Support patient’s by providing housekeeping and laundry services.
Customer Service Representative
Bima Market Guangzhou Shi, China
01.2012 - 08.2015
- Assist customers with concerns regarding merchandise or policies
- Take orders and processed returns
- Replenishment of stocks as at when necessary
- Assist in translating languages either in French or China.
Education
High School Diploma -
ConakrySkills
- Ability to supervise, control and direct personnel
- Observant
- Ability to serve client needs
- Log maintenance and record keeping
- Extremely organized
- Team player
- Care Plan Management
- First aid and safety
- Mobility support
- Recording vital signs
Certification
- NYS Security Guard License
- Home Health Aide Certificate
- IC3 Digital Literacy Certification (NYC)
Languages
French
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Security Officer
The Cargo Security Company (TCSC) – JFK International Airport
12.2022 - Current
Security Officer
Allied Universal Security and transfer to Inter-Con Security Queens NY
07.2021 - Current
Security Officer
Jetway Security and Aviation Services – Valley Stream, NY
02.2020 - 03.2023
Housekeeping
Emirates First Class Lounge – JFK International Airport Jamaica, NY
08.2018 - 03.2020
Home Health Aide
PSS Home Care- Fresh Meadows, NY
08.2017 - 07.2018
Customer Service Representative
Bima Market Guangzhou Shi, China
01.2012 - 08.2015
High School Diploma -
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