Summary
Work History
Education
Skills
Languages
Timeline
Generic

DIALLO OUMAR

Quincy,MA

Summary

Proven track record in enhancing customer experiences and streamlining operations, as demonstrated at Banque Pour Le Commerce et L’Industrie Guinée SA. Good in cash handling and customer service, significantly improving client satisfaction. Achieved a 100% accuracy rate in financial transactions, showcasing strong attention to detail and problem-solving skills.

Work History

Shop Assistant

Shuaib Discount 99€
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.

Bank Teller/Cashier

Banque Pour Le Commerce et L’Industrie Guinée SA
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Delivery Driver

Uber Eats
  • Navigated routes efficiently to ensure timely deliveries and customer satisfaction.
  • Communicated effectively with customers regarding delivery status and updates.
  • Utilized GPS technology to optimize delivery routes and reduce wait times.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Residential Counselor

Vinfen
04.2025 - Current
  • Supported residents in daily living activities, promoting independence and self-sufficiency.
  • Implemented individualized care plans to address residents' unique needs and goals.
  • Monitored resident behavior, documenting changes and reporting concerns to senior staff.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Monitored and documented client progress toward meeting goals and objectives.

Education

No Degree - English Language

P.S 13 Roberto Clemente
New York, NY

Bachelor - Business Administration

General Lansana Conte University of Sonfonia-Conak
Conakry-Guinee
08.2017

High School Diploma -

Lycée Elhadj Oumar Tall De Dinguiraye
Guinée Conakry
07.2014

Skills

  • Customer service
  • Cash handling
  • Product knowledge
  • Inventory management

Languages

French
Full Professional
English
Elementary

Timeline

Residential Counselor

Vinfen
04.2025 - Current

No Degree - English Language

P.S 13 Roberto Clemente

Bachelor - Business Administration

General Lansana Conte University of Sonfonia-Conak

High School Diploma -

Lycée Elhadj Oumar Tall De Dinguiraye

Shop Assistant

Shuaib Discount 99€

Bank Teller/Cashier

Banque Pour Le Commerce et L’Industrie Guinée SA

Delivery Driver

Uber Eats

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DIALLO OUMAR