Summary
Overview
Work History
Education
Skills
Licensecertification
Timeline
Generic

Diamante Alfred

Fresno,CA

Summary

A dedicated individual with 5+ years of experience in sales providing quality customer support while building strong work relationships. Seeking to take the next step in my career and grow with Conduent. I’m skillful at Forward-thinking Operations Specialist bringing years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software]. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

14
14
years of professional experience

Work History

Sub Contracror

Labor Max Staffing Agency
03.2024 - Current
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.

Project Manager

D's Lawn Service
04.2023 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Negotiated and managed third-party contracts related to project deliverables.

Security guard

Fresno Rescue Mission
01.2018 - 04.2018
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.

Custodial Rescue Mission

Fresno Rescue Mission
01.2018 - 04.2018
  • Upheld school safety standards through regular sanitization of high-touch surfaces in classrooms, restrooms, and common areas.
  • Enhanced cleanliness and sanitation by consistently performing thorough cleaning of assigned areas.
  • Performed minor maintenance repairs as needed, contributing to the longevity of facility equipment and furnishings.
  • Contributed to a safer environment for staff and visitors by promptly addressing spills and hazards.
  • Facilitated event setups by arranging furniture according to specified layouts for various gatherings or meetings.
  • Assembled basic furniture and supplies for offices and other multi-use rooms.

Beef mechanic

Cargill
11.2016 - 02.2017

Barista

Starbucks
09.2011 - 03.2012
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Sales Associate

DirectTV
02.2011 - 08.2011
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Sales Representative

AT&T
05.2010 - 01.2011
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Education

Associate Business Administration -

Westhills Community College
Coalinga, CA
06.2018

Business Management -

Pima Community College
Pima, AZ
10.2017

Skills

  • Customer Service
  • Cashier
  • Problem solving
  • Custodial Maintenance
  • Job Training
  • CPR
  • Food Certified
  • Communication
  • PPE
  • Teamwork
  • Time Management
  • Cognitive Therapeutic

Licensecertification

  • Certified Custodial Maintenance, 08/23/2018
  • Certified Warehouse Management, 12/16/2019

Timeline

Sub Contracror

Labor Max Staffing Agency
03.2024 - Current

Project Manager

D's Lawn Service
04.2023 - Current

Security guard

Fresno Rescue Mission
01.2018 - 04.2018

Custodial Rescue Mission

Fresno Rescue Mission
01.2018 - 04.2018

Beef mechanic

Cargill
11.2016 - 02.2017

Barista

Starbucks
09.2011 - 03.2012

Sales Associate

DirectTV
02.2011 - 08.2011

Sales Representative

AT&T
05.2010 - 01.2011

Associate Business Administration -

Westhills Community College

Business Management -

Pima Community College

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Diamante Alfred