Diamon Brown-Rush
Rosenberg,Texas
Summary
Five years of tax credit property experience 20+ years of sales experience Effective supervisor and trainer Excellent oral and written communication skills, with a keen eye for detail Strong analytical, time management and organizational skills Proven problem solving abilities Extremely productive in a high volume, high stress, environment Proficient in Microsoft Office suite of products, property management software and Print shop Self-starter with a drive to excel Ability to prioritize tasks Successful company event planner Experience handling large sums of money
Overview
17
17
years of professional experience
Work History
Case Manager
Fort Bend County Housing Authority
03.2022 - Current
- Recertifications for active Housing Choice caseload of 650-700 cases, VASH, and Maintenance recipients
- Verifying Criminal Background, Verifying Compensation to qualify for the program
- Assist with all Landlord issues and dispute and termination of applicants as well and removal of property
- Use QuickBooks, Excel and Microsoft Suite.
Assistant Property/Office Manager
Monarch Realty
05.2011 - 03.2022
- Resident retention, marketing efforts to maintain satisfactory occupancy levels, daily bank deposits, perform tax credit recertification, prepare lease and process lease renewals for conventional residents, vendor relations, coordinate and implement supportive services; prepare and deliver notices to residents; schedule necessary repairs and maintenance request; perform unit inspections periodically and process move in/ move outs; assume Property Manager’s duties in absence
Leasing Consultant
Orion Real Estate Services
08.2009 - 06.2010
- Presenting apartment units and amenities to perspective residents; determined the needs , living standards and economic viability of prospect residents; confirmed rental application data and personal references; stayed knowledgeable of the property market status and ensure proper maintenance and inspected properties periodically, submitted maintenance requests, leased apartments, processed lease renewals
Assistant Store Manager
Rack Room Shoes
10.2008 - 08.2009
- Coached and supported other team members, hired and trained new employees for the sales floor, scheduled employees to ensure proper team coverage, maintained and monitored store inventory; ensured that the store is clean, safe and presentable for customers; greeted and assisted customers as necessary when other sales associates were busy; Process sales when necessary, generated and reviewed daily sales report and made daily bank deposits
Team Lead
Academy Sports and Outdoors
09.2007 - 10.2008
- Delivered excellent customer service, created employee schedules, trained members of the sales team in order to make them better sales associates, always had a positive approach to sales strategies and motivate sales associates to keep their heads up in both good and bad moments in the sales department, department upkeep, created attractive merchandise displays, supervised opening and closing of the store at the appropriate time
Assistant Manager
Foot Locker
09.2006 - 08.2007
- Assisted the manager in organizing, planning and implementing strategy, coordinating day to day operations, ensured schedules and objectives were met, resolved customer complaints, made decisions regarding employment of personnel, made orders to ensure store was properly stocked, loss prevention, created employee schedules, organized inventory
- Interview new hires, and Onboarding (I-9, W4 and trainings).
Education
Houston Community College
05.2015
Skills
- Accounts Receivable/Payable
- Leasing
- Compliant Handling & Resolution
- Limited Payroll/Time Cards
- Tax Credit/Section 8
- Customer Service
- Maintenance Order Fulfillment
- Inspections/Audits
- Resident Relations
- Property Operations Management
- Rent Collection
- Tax Credit Recertification/Renewal
- Hospitality
- Sales Goal Driven
- Cash Handling
- Retail Store Management/Operations
- Employee Development
- Inventory Maintenance/Audits
- Multi-Line Telephone Handling
- Shipping/Receiving
- Event Planning
- Team Player
- Personable
- Fast learner
- Decisive
- Multi- family property management
References
Available Upon Request
Timeline
Case Manager
Fort Bend County Housing Authority
03.2022 - Current
Assistant Property/Office Manager
Monarch Realty
05.2011 - 03.2022
Leasing Consultant
Orion Real Estate Services
08.2009 - 06.2010
Assistant Store Manager
Rack Room Shoes
10.2008 - 08.2009
Team Lead
Academy Sports and Outdoors
09.2007 - 10.2008
Assistant Manager
Foot Locker
09.2006 - 08.2007
Houston Community College
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