Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diamon Maples

Lubbock,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and standards. Able to complete all tasks to the full potential with a positive attitude.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Covenant Children's Hospital
01.2025 - Current
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.

Patient Care Technician

Covenant Medical Center
11.2023 - 01.2025
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.

Line Server

Qdoba Mexican Grill
01.2023 - 05.2023
  • Reduced wait times for guests by efficiently assembling meal components in a timely manner.
  • Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
  • Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.

Sales Associate

Marshalls & HomeGoods
10.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Gap Outlet
01.2022 - 05.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Cashier

Hobby Lobby
10.2021 - 12.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier

Happys Shaved Ice
04.2020 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

No Degree -

Texas Tech University
Lubbock, TX
05-2027

High School Diploma -

Estacado High School
Lubbock, TX
05-2023

Skills

  • CPR certification
  • Patient observation
  • Basic life support
  • Infection control
  • Phlebotomy techniques
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Active listening
  • Adapt to diverse groups
  • Reading comprehension skills
  • Strong communication and interpersonal skills

Certification

  • CPCT/A - Patient Care Technician/Assistant
  • BLS/CPR

Timeline

Patient Care Technician

Covenant Children's Hospital
01.2025 - Current

Patient Care Technician

Covenant Medical Center
11.2023 - 01.2025

Line Server

Qdoba Mexican Grill
01.2023 - 05.2023

Sales Associate

Marshalls & HomeGoods
10.2022 - 01.2023

Sales Associate

Gap Outlet
01.2022 - 05.2022

Cashier

Hobby Lobby
10.2021 - 12.2021

Cashier

Happys Shaved Ice
04.2020 - 09.2020

No Degree -

Texas Tech University

High School Diploma -

Estacado High School

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