Hi, I’m
Diamon Ramseur
Management
Huntersville,NC
My life is my message.
Mohandas Gandhi
Summary
Adaptable and enterprising supervisor with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Overview
7
years of professional experience
Work History
Piada Italian Street Food
Chef/Supervisor
09.2022 - Current
Job overview
- Participated in food tastings and taste tests.
- Disciplined and dedicated to meeting high-quality standards.
- Planned and directed high-volume food preparation in fast-paced environment.
- Monitored food and labor costs to verify budget targets were met.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Acted as head chef when required to maintain continuity of service and quality.
- Maintained up-to-date knowledge of current culinary trends and techniques.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Modernized work processes to reduce guest wait times and boost daily output.
- Collaborated with staff members to create meals for large banquets.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Generated reports detailing findings and recommendations.
- Monitored workflow to improve employee time management and increase productivity.
Juicy Crab
Crew Leader
10.2019 - 01.2021
Job overview
- Collaborated with other departments to streamline operations and improve customer service.
- Completed tear-down of existing structures to prepare for new construction.
- Provided labor support to carpenters, masons and other skilled trades.
- Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
- Trained employees in time management and proper ways to complete job duties.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
Sonic Drive In
Trainer
03.2016 - 02.2018
Job overview
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Developed effective training plans based on department needs and objectives.
- Recruited and trained new members of guest service team.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Tracked attendance and evaluated progress for assigned trainees.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Educated clients on proper use of products and systems.
Education
CpccCharlotte Nc
GED from General Studies
Skills
- Order Delivery Practices
- Kitchen Preparation
- Dish Preparation
- Food Preparation and Safety
- Guest Satisfaction
- Service Quality Enhancements
- Staff Training
- Staff Motivation
- Employee Performance Oversight
- Sales Planning
- Team Leadership
- Safety Management
- Profit Target Achievement
- Performance Improvement
- Staff Discipline
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Chef/Supervisor
Piada Italian Street Food
09.2022 - Current
Crew Leader
Juicy Crab
10.2019 - 01.2021
Trainer
Sonic Drive In
03.2016 - 02.2018
Cpcc
GED from General Studies
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