Diamond Alcina
Bronx
Summary
To obtain a level position where my skills can be fully utilized.
Overview
4
4
years of professional experience
Work History
Workshop Logistics (Client Repairs)
Van Cleef & Arpels
10.2024 - 09.2025
- Received and processed high-value jewelry repairs from domestic and international clients with exceptional attention to detail.
- Accurately logged all incoming pieces into the internal system and coordinate transfers to the Quality Control team for inspection.
- Managed outgoing shipments of repaired pieces directly to client’s homes and boutiques across the U.S. and internationally (Canada, Paris, and Mexico)
- Oversaw intake and tracking of repairs from external partners (including Neiman Marcus), ensuring all items are verified and documented.
- Verified serial numbers, article numbers, and client or boutique details to maintain full traceability and compliance.
- Collaborated closely with Corporate Customer Service to ensure all client repairs are handled with precision and efficiency.
- Matched boutique and client documentation to corresponding jewelry pieces to guarantee accuracy throughout the repair process.
- Coordinated shipments and secure transport through luxury logistics partners including FedEx, MALCA, Loomis, and Ferrari Express.
- Partnered with Quality Control and Workshop Customer Service teams to maintain alignment across departments and uphold brand standards.
- Learned and adapted quickly to new technology and software applications including SAP
- Managed time efficiently in order to complete all tasks within deadlines.
Order Fulfillment Coordinator
Kiran Gems
09.2022 - 10.2024
- Shipped and received cut and polished Diamonds locally, domestically, and internationally.
- Accurately matched stone to Gemological Institute of America (GIA) certificates
- Kindly greeted clients when they arrived whilst I assist them to find the right salesperson.
- Created labels with BRINKS, accurately send Diamonds and certificates to jeweler companies.
- Deposited checks as directed from management.
- Matched INVOICE to make sure the shape, carats, color, and clarity were accurate as the stone and certificate that was received.
- Process received stock into system. Scan, fax and file.
- Coordinated efforts with shipping carriers to optimize delivery schedules, ensuring on-time arrivals for all orders placed by customers.
- Maintained open communication channels with suppliers, resulting in stronger business relationships and prompt deliveries.
- Printed labels, packaged boxes, and loaded into outbound containers.
Administrative Assistant
City-As-School DOE
01.2022 - 07.2022
- Connected with students as a former student and as someone they could speak with if they had any questions or concerns.
- Contacted students and parents regarding a student’s absences, scheduled meetings when necessary.
- Assisted the Administration in the student Pre-Registration and actual Registration processes.
- Prepared and input data into a record management, storage, and retrieval system. As well as utilized the output reports in the office operational functions, including but not limited to, financial, employee time and attendance, and student information systems.
- Maintained a variety of personnel records, time sheets, lists, files, and records, including confidential materials.
- Opened, arranged, and distributed incoming mail to the designated department.
- Exercised knowledge in answering questions and resolved situations which involved parents, public, location staff and district personnel through knowledge of school policies and general district rules and regulations.
- Aide at the front desk every morning for COVID check in, checking in students and parents entering the building and guiding them to the right office.
- Prepared and distributed assessment packages to teachers.
Logistics Processor
Nordstrom
11.2021 - 02.2022
- Received, unloaded freight, unpacked, and delivered newly arrived merchandise to the selling departments.
- Prepared and shipped customer’s orders, processed, and researched merchandise shipments. Ensured customer orders were up to company’s satisfactions.
- Greeted customers and helped with any requests that were needed, while I was working on the sales floor.
- Operated tracking scanners to maintain accurate inventory and shipments.
- Maintained correct quantities of items on the floor.
- Broke down and discards empty packaging.
- Distributed stocked merchandise, ensured it was properly labeled and priced.
- Reviewed incoming and outgoing orders.
- Signed off shipments when truck arrived on a weekly basis.
Seasonal Sales Associate
Banana Republic
06.2021 - 09.2021
- Welcomed and greeted customers upon their arrival.
- Helped and responded to any questions about products and/or purchases.
- Located merchandise for customers and placed online orders when an item was not available at the store. Supported sales floor, fitting room, cash wrap, back of house.
- Maintained a clean stockroom
Education
High School Diploma -
City As School High School
New York, NY06-2020
Skills
- Microsoft Office expertise
- Typing proficiency at 60 wpm
- Excellent organization, communication, and problem-solving skills
- Detail-Oriented, versatile, self-motivated
- Able to multitask, fast learner, team player, strong work ethic
- Time management
- Organizational skills
- Active listening
- Dependable and responsible
- Friendly, positive attitude
Language
Native proficiency in reading, writing, and speaking Spanish
Timeline
Workshop Logistics (Client Repairs)
Van Cleef & Arpels
10.2024 - 09.2025
Order Fulfillment Coordinator
Kiran Gems
09.2022 - 10.2024
Administrative Assistant
City-As-School DOE
01.2022 - 07.2022
Logistics Processor
Nordstrom
11.2021 - 02.2022
Seasonal Sales Associate
Banana Republic
06.2021 - 09.2021
High School Diploma -
City As School High School