Diamond Allen
San Antonio
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Family Caregiver
Goodwill Inc
San Antonio
09.2025 - 02.2026
- Provided daily personal care to clients, ensuring comfort and safety.
- Assisted clients with meal preparation and medication.
- Transported family members to medical appointments and other errands as needed.
- Assisted family member with daily activities, such as bathing, dressing and grooming.
- Performed light housekeeping tasks such as laundry, vacuuming, dusting, and changing bed linens.
- Provided emotional support and encouragement to family members who were ill or disabled.
- Encouraged physical activity through walks outside or simple exercises indoors..
- Responded quickly to any emergency situations that arose during caregiving sessions.
- Collaborated with healthcare professionals to ensure proper care was being provided.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Housekeeper
IHG Army Hotels
San Antonio
05.2022 - 09.2023
- Cleaned and sanitized guest rooms following IHG Army Hotels standards.
- Maintained inventory of cleaning supplies and equipment for operational efficiency.
- Engaged with guests to ensure satisfaction with cleanliness and comfort of rooms.
- Followed safety protocols while using cleaning chemicals and equipment consistently.
- Organized storage areas to optimize space and accessibility of supplies.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Collaborated with team members to ensure timely room readiness for guests.
- Reported maintenance issues to management for prompt resolution and safety compliance.
FOH & BOH Team Member
Chic-Fil-A
San Antonio
03.2021 - 05.2022
- Maintained cleanliness and organization of workstations and kitchen areas.
- Followed correct cash handling procedures while processing payments from guests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted team members in food assembly and packaging for customer orders.
- Followed food safety guidelines to prevent contamination and ensure quality.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
- Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
Cashier
Whataburger
San Antonio
06.2020 - 03.2021
- Provided exceptional customer service during busy shifts.
- Maintained cleanliness and organization of work area and dining space.
- Assisted in training new cashiers on procedures and systems.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
South San Antonio High School
san antonio, txSkills
- Daily personal care
- Medication management
- Customer service
- Cash handling
- Food safety
- Time management
- Team collaboration
- Communication skills
- Attention to detail
- Adaptability
- Customer assistance
- Reliability and punctuality
- Hospitality and accommodation
- Organization skills
- Customer-oriented
- Multitasking and organization
- Cleaning standards
- Cleanliness
- Professionalism
Timeline
Family Caregiver
Goodwill Inc
09.2025 - 02.2026
Housekeeper
IHG Army Hotels
05.2022 - 09.2023
FOH & BOH Team Member
Chic-Fil-A
03.2021 - 05.2022
Cashier
Whataburger
06.2020 - 03.2021
South San Antonio High School