Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diamond Boggess

Shreveport,LA

Summary

Seasoned professional with 3 years of experience in customer-focused roles, adept at creating safe, nurturing environments and providing attentive care. Skilled in daily reporting, environment preparation, and meal service; honed organizational and safety skills in diverse settings. Actively seeking a Remote Customer Service Representative position to leverage strong communication and service skills.

Overview

6
6
years of professional experience

Work History

Package Handler

FedEx
04.2025 - Current
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Proved successful working within tight deadlines and a fast-paced environment.

Lead Infant Teacher

My Kids Daycare
07.2024 - 10.2024
  • Promoted development of social, emotional, and communication skills in infants.
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
  • Used proper sanitizing techniques for toys, surfaces, and equipment.
  • Kept classroom and feeding areas clean, neat, and safe.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Implemented curriculum to enhance classes with learning-focused activities.

Daycare Assistant Teacher

ParentChoice Daycare
12.2022 - 07.2023
  • Delivered consistent and nurturing care to children, ensuring a safe and welcoming environment for their daily activities.
  • Maintained hygiene and cleanliness standards by managing regular diaper changes and preparing the classroom for daily use.
  • Communicated effectively with parents through the preparation of detailed daily reports on child development and activities.

Toddler Assistant Teacher

Apple Grove Daycare
05.2022 - 12.2022
  • Maintained a clean and organized learning space, ensuring a conducive environment for early childhood development.
  • Monitored outdoor activities to provide consistent supervision and safety for children.
  • Facilitated nutritional meal service three times a day and communicated daily progress to parents through detailed reports.

Warehouse Worker

Amazon Warehouse
07.2021 - 01.2022
  • Accurately sorted and categorized inventory for efficient storage and retrieval, ensuring seamless warehouse operations.
  • Prepared and packaged orders with precision, contributing to the timely and accurate dispatch of goods to customers.

Non-Commissioned Officer

Contemporary Services Corporation
11.2019 - 07.2021
  • Enhanced customer experience through proactive engagement and assistance.
  • Conducted thorough surveillance to detect and deter the presence of weapons, contributing to theft and violence prevention.
  • Maintained a secure atmosphere, safeguarding the well-being of patrons.

Education

Highschool Diploma - NA

North Houston Early College HS
Houston, TX
05.2020

Skills

  • First Aid / CPR
  • Patience
  • Multi Task
  • Great Organizational Skills
  • Interpersonal and Professional
  • Customer Service
  • Communication Skills
  • Food Service

Languages

English
Native or Bilingual

Timeline

Package Handler

FedEx
04.2025 - Current

Lead Infant Teacher

My Kids Daycare
07.2024 - 10.2024

Daycare Assistant Teacher

ParentChoice Daycare
12.2022 - 07.2023

Toddler Assistant Teacher

Apple Grove Daycare
05.2022 - 12.2022

Warehouse Worker

Amazon Warehouse
07.2021 - 01.2022

Non-Commissioned Officer

Contemporary Services Corporation
11.2019 - 07.2021

Highschool Diploma - NA

North Houston Early College HS

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