Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Monitor
Volunteers of America
North Hollywood, CA
05.2023 - 11.2023
Provided direct supervision and support to residents, ensuring their safety and well-being within the shelter environment.
Responded to crises or emergencies as they arise, including providing emotional support and practical assistance to residents in distress.
Assisted residents with setting and achieving goals, accessing resources, and navigating systems such as healthcare, education, or legal services.
Mediated conflicts between residents or addressing any behavioral issues that may arise within the shelter setting.
Front Desk Receptionist
Pasadena City College
Pasadena, CA
08.2017 - 03.2020
Welcomed students, faculty, staff, and other visitors to the dean's office in a friendly and professional manner.
Handled incoming calls, taking messages, and transferring calls to appropriate staff members or departments.
Performed general clerical duties such as data entry, filing, copying, scanning, and faxing documents.