Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diamond Evans

Los Angeles,CA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Monitor

Volunteers of America
North Hollywood, CA
05.2023 - 11.2023
  • Provided direct supervision and support to residents, ensuring their safety and well-being within the shelter environment.
  • Responded to crises or emergencies as they arise, including providing emotional support and practical assistance to residents in distress.
  • Assisted residents with setting and achieving goals, accessing resources, and navigating systems such as healthcare, education, or legal services.
  • Mediated conflicts between residents or addressing any behavioral issues that may arise within the shelter setting.

Front Desk Receptionist

Pasadena City College
Pasadena, CA
08.2017 - 03.2020
  • Welcomed students, faculty, staff, and other visitors to the dean's office in a friendly and professional manner.
  • Handled incoming calls, taking messages, and transferring calls to appropriate staff members or departments.
  • Performed general clerical duties such as data entry, filing, copying, scanning, and faxing documents.

Education

Associate of Science - Psychology

Pasadena City College
Pasadena, CA
06-2020

Skills

  • Problem-Solving Abilities
  • Observing and Monitoring Behavior
  • Analytical Thinking
  • Relationship Building
  • Time Management Abilities
  • Excellent Communication

Timeline

Monitor

Volunteers of America
05.2023 - 11.2023

Front Desk Receptionist

Pasadena City College
08.2017 - 03.2020

Associate of Science - Psychology

Pasadena City College
Diamond Evans