Diamond Florence
Battle Creek
Summary
Results-driven housekeeping aide with 4 years experience. Skilled in eco-friendly cleaning and team supervision. Proven ability to enhance efficiency and client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeper Aide
Bronson Battle Creek Hospital
08.2023 - 08.2025
- Ensured cleanliness and sanitation standards across assigned areas out .
- Assisted in maintaining inventory of cleaning supplies and equipment.
- Operated commercial cleaning machinery to enhance efficiency.
- Stocking , keeping area neat and tidy
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Handled requests for extra linens, toiletries and other supplies.
- Cleaning birth center , critical care
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Housekeeping and Laundry Attendant
The Oaks Point Wood
02.2023 - 07.2025
- Maintained cleanliness and order in guest rooms, ensuring high standards of hygiene and presentation.
- Operated laundry equipment efficiently, adhering to safety protocols and operational guidelines.
- Assisted with inventory management of cleaning supplies and linens, tracking usage for timely replenishment.
- Responded promptly to guest requests for additional amenities or services, enhancing overall satisfaction.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Implemented effective cleaning techniques, contributing to improved turnaround times for room preparation.
Housekeeper
Holiday Inn Express Hotel Suites
01.2022 - 12.2023
- Improved room cleanliness by 20%
- Reduced supply waste by 15% monthly
- Maintained cleanliness and organization of guest rooms and common areas, ensuring high standards of hygiene.
- Collaborated with team members to streamline housekeeping processes, improving turnaround time for room readiness.
- Responded swiftly to guest requests for additional services or amenities, fostering a positive guest experience.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Handled requests for extra linens, toiletries and other supplies.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Education
High School Diploma -
Pennfield High School
Battle Creek, MI06-2016
Skills
- Housekeeping management
- Attention to detail
- Time-efficient cleaning
- Customer service
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Dependable and responsible
- Flexible and adaptable
Certification
- Certified Housekeeping Professional - International Housekeepers Association
- Advanced Cleaning Techniques - National Cleaning Association
Languages
English
Full Professional
Timeline
Housekeeper Aide
Bronson Battle Creek Hospital
08.2023 - 08.2025
Housekeeping and Laundry Attendant
The Oaks Point Wood
02.2023 - 07.2025
Housekeeper
Holiday Inn Express Hotel Suites
01.2022 - 12.2023
High School Diploma -
Pennfield High School