Summary
Overview
Work History
Education
Skills
Timeline
Server
Diamond Garcia

Diamond Garcia

Augusta,GA

Summary

Committed medical assistant offers 5 years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping. Experienced worker with over 5 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Server

Outback Steakhouse
Augusta, GA
11.2020 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

Private Sitter

Thrives At Augusta
Evans GA
06.2020 - 04.2022
  • Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
  • Maintained patient's home environment to keep safe, clean and familiar.

Medical Assistant

Private Care
Augusta, United States
08.2020 - 12.2020

Assisted with patient privately in their home. Received vitals for patient every morning and afternoon. Feed patient, changed patient also bathed the patient. Made sure patient was at their best comfortability.

Medical Assistant

Orthopedic Spine Care Of Long Island
Huntington Station, NY
11.2017 - 11.2019
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.

Warehouse Worker

Trophy Depot
Hauppauge, NY
03.2018 - 06.2018
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 55 pounds.
  • Checked packages and merchandise for damage and notified vendors.

Pharmacy Technician

Shop Rite Food Market
Bay Shore, New York
12.2017 - 05.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Cashier

Five Guys
Huntington Station, NY
08.2014 - 12.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Served burgers, shakes attended to customers with good quality service. Cleaned store front also worked with cashier and made sure to keep a clean working space. Helped cook burgers and fries.

Customer Service Associate

Rainbow Shops
Central Islip, NY
03.2016 - 11.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Helped organize clothes, also put out new merchandise in timely matter, Stocked new clothing or merchandise.
  • Worked with the cashier.
  • Attended to customers when needed help with anything.

Teaching Assistant

Project Excell
Huntington Station, NY
06.2016 - 07.2016
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Supported classroom activities, tutoring, and reviewing work.
  • Summer program that assisted special in need children with disabilities.
  • Helped kids and educated them on a better quality to cope with what they dealt with on the daily basis with different specialties.

Customer Service Associate

Berry Licious Cafe
Huntington Station, NY
07.2012 - 11.2014
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • I made and served customers smoothies, attended to customers , cashier upfront as well.

Counselor

Oakwood Primary School
Huntington Station, NY
08.2012 - 08.2012
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.

Education

Medical Assistant Certified - Medical Assisting

Branford Hall Career Institute
06.2018

High School Diploma -

Walt Whitman High School
Huntington Station, NY
06.2013

Skills

  • Bedside Care
  • Counter Cleaning and Sanitation
  • Behavior Redirection
  • Baking Techniques
  • Client Records Management
  • Attentive to People
  • Personal Service
  • Medication Side Effect Knowledge
  • Patient Care Services Coordination
  • Emotional Development
  • Calm and Professional Under Pressure
  • Data Entry and Maintenance
  • Interpretation and Translation Services
  • Responding to Difficult Customers
  • Customer Account Management
  • Clinical and Operational Judgement
  • Wound Care
  • Completing Insurance Forms
  • Diagnostic Testing
  • Operating EKG Equipment
  • Pharmacy Relations
  • Picking and Packing
  • Operations Support
  • Sorting and Labeling

Timeline

Server

Outback Steakhouse
11.2020 - Current

Medical Assistant

Private Care
08.2020 - 12.2020

Private Sitter

Thrives At Augusta
06.2020 - 04.2022

Warehouse Worker

Trophy Depot
03.2018 - 06.2018

Pharmacy Technician

Shop Rite Food Market
12.2017 - 05.2018

Medical Assistant

Orthopedic Spine Care Of Long Island
11.2017 - 11.2019

Teaching Assistant

Project Excell
06.2016 - 07.2016

Customer Service Associate

Rainbow Shops
03.2016 - 11.2017

Cashier

Five Guys
08.2014 - 12.2017

Counselor

Oakwood Primary School
08.2012 - 08.2012

Customer Service Associate

Berry Licious Cafe
07.2012 - 11.2014

Medical Assistant Certified - Medical Assisting

Branford Hall Career Institute

High School Diploma -

Walt Whitman High School
Diamond Garcia