Diamond Guillory
Cleveland,TX
Summary
Experienced facilities cleaning professional with solid history working at buildings. Diligent about carrying out tasks with care and attention to detail. Focused on keeping areas tidy, clean, sanitized, free of trash, and protected against infestations.
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Experienced professional skilled in setting up and running job-related equipment to complete quality work. Talents include sorting parts and stocking supplies to support team productivity. Equipped with good problem-solving, organizational, and planning abilities.
Hardworking Stocker experienced in operating forklift and palletizer to move products between trucks, storage areas and sales floor locations. Offering solid customer service background and strong attention to detail. Commended for maintaining accurate inventory counts.
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds.
Overview
4
4
years of professional experience
Work History
EVS Housekeeper
HCA Healthcare Inc.
Kingwood, Texas
12.2023 - 12.2024
- Dusted furniture, machines or equipment.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Sanitized patient rooms after discharge using appropriate chemicals and supplies.
- Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
- Maintained floors with regular sweeping, mopping and vacuuming.
- Kept business entrances clean, tidy and professional in appearance.
- Notified managers of repair needs or additions to building operating systems.
- Used daily system logs to document production information, discussing issues with management.
- Collaborated with team members to improve performance and implement training updates.
Stocker
Foodtown
New Caney, TX
06.2022 - 12.2023
- Provided customer service by answering questions about product location, price and availability.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Assisted with store displays and window dressing as needed.
- Lifted materials of varied weights on regular basis.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Faced products on shelves and displays to meet company policies.
Sales Associate
TJ Max
New Caney, Texas
06.2021 - 11.2021
- Trained new team members in cash register operation, stock procedures, and customer services.
- Conducted inventories on a regular basis to track stock levels.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Engaged customers in friendly, professional dialogue to determine needs.
- Organized store by returning merchandise to proper areas and restocked displays.
Education
High School Diploma -
Splendora High School
Splendora, TX05-2021
Skills
- Confidentiality
- Trash removal
- Biohazard cleanup
- Laundry services
- Environmental sanitation
- Room preparation
- Cleaning techniques
- Time management
- Team collaboration
- Leadership
- Strategic planning
- Quality improvement
- Goal setting
- Conflict resolution
- Retail marketing
- Order processing
Timeline
EVS Housekeeper
HCA Healthcare Inc.
12.2023 - 12.2024
Stocker
Foodtown
06.2022 - 12.2023
Sales Associate
TJ Max
06.2021 - 11.2021
High School Diploma -
Splendora High School